IT Asset Analyst

General Summary

The Asset Analyst in the End User Services group is responsible for managing and optimizing our organization’s software assets, ensuring compliance with licensing agreements, and maximizing cost savings. The ideal candidate will have experience in software licensing, data analysis, and vendor management, with a strong understanding of software asset management best practices and industry standards. Under general direction, the Asset Analyst reviews licenses, identifies disparities, and resolves basic software asset issues.

In addition, the analyst will provide key insights and solutions with ad hoc reporting and analysis to help drive license optimization.

• Manage the lifecycle of software assets, including procurement, deployment, usage tracking, and retirement.
• Conduct regular audits and assessments of software licenses and usage to ensure compliance with licensing agreements and optimize software spend.
• Analyze software usage data, license entitlements, and deployment metrics to identify opportunities for cost savings, license optimization, and process improvement.
• Maintain accurate records of software licenses, contracts, and entitlements in the SAM tool or asset management database.
• Collaborate with procurement, IT, and finance teams to ensure alignment between software purchasing decisions, budgeting, and compliance requirements.
• Develop and maintain relationships with software vendors and resellers to stay informed about licensing changes, negotiate favorable terms, and resolve licensing disputes.
• Provide guidance and support to internal stakeholders on software licensing policies, procedures, and best practices.
• Assist in the implementation and maintenance of software asset management tools and processes to support effective license management and compliance.
• Generate reports and dashboards to communicate software asset management metrics, compliance status, and cost‑saving opportunities to stakeholders.
• Stay up-to-date with industry trends, regulations, and best practices in software asset management, and make recommendations for process improvements and tool enhancements.

Education: High School Diploma, AA, AS, BA, BS, MA, MS, Ph.D., or equivalent experience.

Experience: 3–5 years of software asset management experience under general direction, including detailed licensing analysis and vendor management.

• Proven experience as a Software Asset Management Analyst or similar role, with a focus on software licensing and data analysis.
• Strong understanding of software licensing models, agreements, and compliance requirements for major software vendors such as Microsoft, Adobe, and Oracle.
• Proficiency in data analysis and reporting tools such as Microsoft Excel, Power BI, or Tableau.
• Experience with software asset management tools such as Service Now or Flexera Flex Net Manager.
• Excellent analytical and problem‑solving skills, with the ability to interpret complex data and identify trends and insights.
• Strong attention to detail and accuracy in managing software license records and compliance documentation.
• Effective communication and interpersonal skills, with the ability to collaborate with cross‑functional teams and communicate complex concepts to non‑technical stakeholders.
• Technical knowledge of common software development tools (e.g., Visual Basic, Visual C++, Batch File programming) and operating systems (e.g., Windows XP & Windows
  7) is a plus.