Information Technology Support Engineer

6-month contract with the opportunity to convert to full-time

We're partnering with a fast-paced team looking to add an IT Support Specialist who enjoys solving problems, helping people, and keeping office technology running smoothly. This is a great opportunity for someone with 1–2 years of IT support experience who's looking to grow their career in a collaborative environment with exposure to the latest AI tools and enterprise technologies.

• Free daily meals onsite
• Opportunity to convert to a full-time employee
• Hands-on environment supporting both Windows and Mac users
• Work with modern IT tools and technologies while supporting a variety of infrastructure projects

• Provide Tier 1/2 support for onsite and remote employees
• Troubleshoot Windows, macOS, hardware, networking, printers, and AV equipment
• Support office technology, conference rooms, live events, and regional offices
• Manage user accounts, devices, and access through Active Directory and Google Workspace
• Assist with IT projects, documentation, procurement, and inventory
• Partner with internal teams to deliver an excellent employee support experience

• 1+ years of hands-on IT support or desktop support experience
• Experience supporting Windows and macOS environments
• Strong troubleshooting skills across hardware, networking, and user support
• Familiarity with Active Directory and Google Workspace/IAM
• Excellent customer service and communication skills
• Someone who is dependable, eager to learn, and enjoys helping others

Experience with VMware Workspace ONE, CompTIA certifications, or networking technologies like Cisco, Aruba, or Palo Alto is a plus, but not required.