Sr. UX Designer, Alexa Enterprise and Emerging Design

Sr. UX Designer, Alexa Enterprise and Emerging Design

Job :  |  Services LLC

We're seeking an innovative Sr. UX Designer to join us in expanding Alexa's capabilities that help people lead healthier, more fulfilling lives. In this role, you'll work with a blend of visual and voice interfaces to help customers access the information and services they need to be at their best—transforming technology used at home and on the go into intuitive, personal experiences.

• Participate in the end-to-end design process for complex features and products.
• Develop early-stage concepts that help stakeholders and leaders deeply understand the customer experience while collaborating with engineers throughout the design process.
• Partner with designers across Alexa to adopt and extend existing design systems.
• Contribute to Figma libraries and share new patterns and best practices with peers.
• Incorporate insights from Alexa research, conduct hallway testing, and participate in user research to inform and validate design decisions.
• Collaborate with peer designers, product and tech owners, marketing, solutions architects, and business development to keep the customer at the center of decision‑making.

The Alexa Enterprise charter is to build and enable indispensable, frustration‑free Alexa experiences for enterprises worldwide – starting with digital entertainment, hotels and hospitality, aging, and healthcare. We build a portfolio of B2B2C SaaS products that empower developers and enterprise companies to support their staff and delight their customers with Alexa, and provide ready‑made solutions that let device makers bring Alexa to their products through our Alexa Built‑In program.

• 7+ years of design experience.
• Available online portfolio.
• Experience working with stakeholders to plan and execute strategic programs.
• Experience delivering design solutions for projects of large scope and complexity.

• Experience with UX design of complex workflows.
• Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps.
• Experience defining and maintaining design patterns and UX standards.

Location:

USA, CA, San Francisco. Salary: $ – $ USD annually. Compensation includes sign‑on payments and restricted stock units (RSUs). Benefits include health insurance, dental, vision, prescription, basic life & AD&D insurance, EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off, and parental leave. Learn more at (Use the "Apply for this Job" box below)..

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.