Operations Manager for Fire Alarm and Security

Job Summary

Join a top leader in the security and alarm system industry! The Operations Manager will oversee daily operations, ensure financial accountability, deliver high‑quality service and project execution, lead teams, manage resources, and drive continuous improvement while maintaining strong customer relationships and operational excellence.

This organization was established in the late 1960s with a mission to deliver advanced safety solutions and exceptional customer support. It has grown into one of the largest family‑operated security and fire‑protection providers in the country, serving a wide range of commercial, retail, government, corporate, and residential clients. To ensure reliable protection around the clock, the company operates its own nationally certified monitoring centers.

The focus has always been on preventing loss and safeguarding people. The team takes pride in building long‑term partnerships, and much of the organization’s success comes from the strong relationships formed with its clients.

• Competitive Base Salary ($120,000 – $180,000 per year)
• Medical, Dental, Vision
• Great 401k package
• Paid Holidays and Vacations
• Flexible Work Schedules
• Accelerated Career Growth

The Operations Manager is responsible for overseeing daily branch operations, ensuring financial accountability, effective resource management, and compliance with company standards. The role manages projects from planning through execution, ensuring adherence to specifications, schedules, budgets, and quality requirements; prepares estimates and manages change orders and service contracts to support revenue growth. The manager builds, leads, and develops high‑performing teams through recruiting, training, coaching, and performance management, while maintaining strong customer relationships through effective communication, site visits, and timely resolution of complex issues.

Continuous improvement in productivity, quality, and field installation standards is driven. The manager stays current on products, services, and industry trends, collaborates with internal departments, and travels to client or branch locations as needed to support business objectives.

• Oversee daily branch operations, ensuring financial accountability, efficient resource management, and compliance with company standards
• Manage projects from planning through execution, ensuring adherence to specifications, schedules, budgets, and quality requirements
• Prepare estimates and manage change orders and service contracts to support revenue growth
• Build, lead, and develop high‑performing teams through recruiting, training, coaching, and performance management
• Maintain strong customer relationships through effective communication, site visits, and timely resolution of complex issues
• Drive continuous improvement in productivity, quality, and field installation standards
• Stay current on products, services, and industry trends while providing feedback on operational and customer issues
• Collaborate with internal departments and travel to client or branch locations as needed to support business objectives

• Proven experience in fire alarm systems, intrusion alarms, access control, CCTV, and/or NEC
• Minimum of five years’ experience in Security, Fire Alarms, CCTV, and Access Control Systems
• Effective problem resolution skills and detail oriented
• Possess a valid driver’s license with a driving record that meets company requirements
• Reading and interpreting construction plans
• Knowledge of applicable local, state and federal codes required

• Fire Alarm - California Journeyman Fire Card, Reg 4 Certification
• NICET Certification, Notifier Experience
• Access Control - Lenel and/or S2 Experience, SQL Database Administration
• Alarm Agent Card

Company car and gas card will be provided. The manager will travel to local commercial businesses during working hours.