Case Manager - ICMS

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Culver City, CA, US

3 days ago Requisition

Salary Range: $24.00 To $26.00 Hourly

Alcott, a leading
nonprofit agency dedicated to providing vital mental health and supportive housing services to low- and no-income adults across Los Angeles County, is seeking a compassionate and resourceful
Case Manager to join our Intensive Case Management Services team.

If you have experience supporting individuals experiencing homelessness and are skilled in outreach, housing navigation, and service coordination, this is an opportunity to help vulnerable Angelenos achieve lasting stability. Join a collaborative team committed to providing trauma-informed, client-centered care throughout Los Angeles County.

Job Title: Case Manager – ICMS Department: Intensive Case Management Services (ICMS)
Reports To: Program Manager FLSA Status: Non-Exempt Work Setting: On-Site and Field-Based Location: Culver City, CA Schedule: Full-Time, Monday through Friday, 8:30 a.m. to 5:00 p.m.
Salary Range:$24.00–$26.00 per hour, DOE

As an
ICMS Case Manager
, you will provide intensive, field-based case management services to adults experiencing homelessness who are living with mental health conditions, chronic medical conditions, and substance use disorders. You will conduct outreach, support housing placement, coordinate access to essential services, and provide ongoing assistance to help clients maintain stable housing.

• Build meaningful connections: Conduct persistent, trauma-informed outreach to individuals experiencing homelessness.
• Establish trust: Develop rapport with clients to promote engagement, stabilization, and participation in services.
• Identify individual needs: Assess each client’s needs, barriers, functional impairments, and strengths to develop individualized service plans.

• Prepare housing applications: Collect and organize the identification, income verification, public benefits records, and clinical or medical documentation required for subsidized housing applications.
• Guide clients through the process: Assist clients with completing housing applications and preparing all required forms and supporting documents.
• Support the housing search: Help clients locate available units, communicate with property managers, and attend housing-related appointments.

• Connect clients to care: Facilitate timely access to mental health assessments, psychiatric services, therapy, primary care, and substance use treatment.
• Coordinate across systems: Collaborate with multidisciplinary providers, shelters, hospitals, landlords, DHS partners, and other community resources.
• Expand access to resources: Help clients obtain public benefits, legal assistance, and other supportive services.
• Remove transportation barriers: Transport clients to appointments when necessary and appropriate.

• Respond during crises: Provide crisis intervention, safety planning, and suicide risk assessment when needed.
• Promote housing stability: Deliver ongoing tenancy support and eviction-prevention assistance.
• Document services accurately: Record all services in the electronic health record in accordance with agency, DHS, contractual, and audit requirements.
• Maintain complete records: Ensure case files are timely, accurate, organized, and complete.

• Participate in trainings, team meetings, case conferences, and quality-assurance activities.
• Support program compliance with contractual reporting and documentation…