Support Staff Youth Behavioral Support Direct Care Cumberland

Benefits

• Competitive salary
• Flexible schedule
• Training & development
• 1:1 Support Staff – Youth Behavioral Support (Direct Care – Cumberland)

Location:

Allegany and Garrett Counties

Job Type: Full-time / Part-time

Salary Range: $20 - $25 per hour

Experience

Required:

1-2 years working with youth or behavioral health

Wise Minds Therapeutic Services LLC is seeking dynamic Community-Based One-to-One Support Staff to provide direct supervision, mentoring, and behavioral support to youth in out-of-home care across the Lower Eastern Shore.

This role focuses on ensuring the safety, stability, and emotional well-being of each youth while supporting the development of social, coping, and independent living skills. Staff will work under the direction of clinical leadership and care coordination teams to implement individualized service plans.

• Direct Support & Supervision
  • Provide one-to-one supervision and support to youth in home, school, and community settings
  • Model appropriate social, coping, and communication skills
  • Assist youth in developing independence, emotional regulation, and daily living skills
  • Accompany youth to appointments, activities, and community-based programs as needed
  • Maintain professional boundaries using a trauma-informed approach
• Behavioral & Clinical Support
  • Implement individualized behavioral strategies based on service plans
  • Participate in crisis prevention and de‑escalation interventions
  • Monitor and document behavioral progress and daily activities
  • Communicate regularly with supervisors regarding youth progress and concerns
    
    Reinforce positive behaviors and support youth during emotional challenges
• Documentation & Compliance
  • Complete service notes, progress reports, and timesheets accurately and timely
  • Maintain confidentiality and comply with DHS, COMAR, and agency standards
  • Participate in supervision, team meetings, and required trainings

• 21+ years old with a valid driver’s license and reliable transportation
• High School Diploma/GED + 2 years experience OR Associate’s degree + 1 year in human services
• Experience working with at‑risk youth, foster care, or behavioral health populations preferred
• Strong communication, documentation, and interpersonal skills
• Must pass CJIS background check, CPS clearance, and sex offender registry screening

• CPR and First Aid Certification
• Crisis Prevention & Intervention (CPI) or equivalent
• Trauma-Informed Care Training
• Mandated Reporter Training
• HIPAA / Confidentiality Compliance
• DHS-required onboarding and orientation

All staff must complete a minimum of two (2) in-service trainings annually, including topics such as:

• Child Safety
• De-escalation Techniques
• Youth Engagement Strategies
• Executive Skills Coaching

Flexible scheduling (day, evening, and weekend shifts based on youth needs)

$20 - $25 per hour, based on experience and qualifications

• Paid training and certification support
• Flexible scheduling options
• Health insurance options (eligible positions)
• Opportunities for advancement and leadership development