Manager, POS Strategy – Roadmap & Prioritization

• Own centralized intake for all POS project requests across staffed front store and pharmacy lanes, self-checkout, pharmacy check-in, and drive thru
• Establish request standards, templates, service levels, tracking, categorization, and status visibility
• Partner with DDAT to assess technical feasibility, level of effort, dependencies, and architectural fit
• Build and maintain a transparent, criteria-based POS roadmap
• Rank work by customer value, financial return, risk reduction, and operational need
• Prepare executive materials presenting options, trade-offs, cost, benefit, and risk
• Facilitate prioritization and roadmap governance forums
• Re-prioritize roadmap work as business, compliance, and technical needs change
• Track delivered outcomes and improve the prioritization framework
• Lead field- and store-facing communications for POS rollouts and new features
• Coordinate Store Operations, Pharmacy Growth, Merchandising, Field, Training, DDAT, Finance, Compliance, and vendor partners
• Sequence launches, manage dependencies, facilitate working sessions, document decisions, and track follow-up actions

• 5-8 years of strategic planning, operations, and portfolio management experience
• Bachelor degree required
• Retail and/or Pharmacy experience preferred
• Ability to evaluate POS requests for feasibility, effort, dependencies, and technical fit
• Experience with prioritization frameworks, roadmaps, executive decision support, and cross-functional coordination
• Ability to use transaction performance, defect and incident trends, field feedback, and value-versus-effort analysis
• Ability to develop field- and store-facing rollout communications
• Ability to facilitate governance forums and manage intake-to-launch processes

Demonstrates expertise in strategic planning, operations, and portfolio management with a focus on POS project requests. Proficient in developing prioritization frameworks, facilitating governance forums, and coordinating cross-functional teams to ensure successful rollout communications and project execution.

• Strategic Planning
• Portfolio Management
• Prioritization Frameworks
• Cross-Functional Coordination
• Retail Experience

• POS Project Management
• Roadmap Development
• Feasibility Assessment
• Value-Versus-Effort Analysis
• Governance Facilitation

• Communication
• Collaboration
• Facilitation

• Bachelor Degree

• Retail
• Pharmacy
• Operational Need
• Executive Decision Support
• Service Levels