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Fraud & Claims Call Quality & Compliance Analyst
Job in
Cumberland, Providence County, Rhode Island, 02864, USA
Listed on 2026-06-30
Listing for:
Citizens Bank
Full Time
position Listed on 2026-06-30
Job specializations:
-
Finance & Banking
Risk Manager/Analyst -
Business
Risk Manager/Analyst
Job Description & How to Apply Below
Citizens Bank is looking for a Fraud & Claims Call Monitoring analyst to conduct independent monitoring reviews in a hybrid work environment. This role requires attention to detail to ensure compliance and operational effectiveness during customer interactions.
Ideal candidates will possess strong analytical skills and 3-5 years of experience in operations, with a focus on fraud management. Proficiency in tools such as Excel and communication skills are essential.
Join us to maintain positive customer experiences while identifying operational improvements!
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