Ad Operations Campaign Manager

About Us

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

As a Campaign Manager at Viasat, you will be responsible for coordinating in-flight advertising campaigns run from our ad server. Your role will encompass the entire campaign lifecycle, from IO (Insertion Order) submission to billing and reconciliation. We are seeking individuals who are driven, highly analytical, and capable of establishing positive relationships with both internal partners and clients. Your expertise in AdOps will play a key role in driving business renewals and serving as a vital link between account management and client success.

Your ability to deliver insightful analysis on campaign performance will be essential in fostering long‑term partnerships for Viasat.

• Traffic and QA advertising campaigns across Viasat Ads properties, ensuring correct setup of line items, targeting, creatives, pacing, prioritization and delivery rules
• Supervise active campaigns and take action to support smooth delivery, troubleshoot issues, optimize performance where appropriate, and resolve setup or reporting discrepancies
• Partner with internal sales reps, account teams and reseller partners to support campaign launches, changes, delivery questions, reporting requests and general operational guidance
• Communicate clearly on campaign status, risks, delivery trends, creative issues and timelines to both internal and external partners
• Build and deliver campaign reports, delivery updates and post-campaign insights using internal reporting tools and operational data
• Support billing and reconciliation processes by helping validate booked, delivered and billable activity in partnership with Finance, Sales and Data teams
• Work across creative review, ad spec guidance and troubleshooting for standard display, video, HTML5, third‑party tags and other supported ad formats
• Help support programmatic advertising operations, including deal setup coordination, demand partner troubleshooting, QA, reporting validation and ongoing process improvement
• Identify recurring operational problems and contribute to better documentation, workflows, guardrails and tooling that improve accuracy, scale and turnaround time
• Collaborate with Product and Engineering teams on ad tech enhancements, platform gaps, operational requirements and rollout readiness for new ad products or capabilities

• 3
  -5+ years of experience in digital ad operations, campaign management, account support or a similar advertising operations role
• Hands‑on experience trafficking and running digital campaigns across display, video and mobile environments
• Strong understanding of campaign setup, QA, pacing, targeting, troubleshooting, reporting and delivery management
• Experience working with ad servers, DSPs, SSPs, and digital advertising platforms in a fast‑paced commercial environment
• Strong attention to detail and the ability to lead multiple campaigns and priorities without losing accuracy
• Confidence working with internal collaborators and external partners, including sales teams, clients, agencies or resellers
• Clear written and verbal communication skills, with the ability to explain campaign issues and operational detail in a straightforward way
• Strong analytical skills and comfort working with campaign data in Excel or similar tools; SQL is a plus
• Ability to stay organized, address problems quickly…