Lead Content Recovery Technician

We are a professional content recovery company specializing in residential and commercial pack-outs, inventory management, content cleaning, secure storage, and insurance documentation following fire, water, mold, and other property losses. We are committed to providing exceptional customer service while treating every client's belongings with care, professionalism, and respect.

Position Overview

We are seeking a dependable, organized, and motivated Lead Content Recovery Technician to oversee field crews during content pack-outs, inventories, and restoration projects. The Lead Technician ensures that each job is completed efficiently, accurately, and according to company standards while maintaining excellent communication with team members and management.

Key Responsibilities

• Supervise and lead field crews on residential and commercial job sites.
• Ensure trucks are properly loaded, organized, and fully stocked with required supplies.
• Complete detailed inventories of total loss and salvageable contents using company iPads.
• Verify all inventory data is uploaded and transferred at the end of each workday.
• Ensure storage units, boxes, and contents are accurately labeled and documented.
• Track and document all packing materials and supplies used on each project.
• Maintain a safe, clean, and organized work environment.
• Provide guidance and training to technicians while ensuring quality workmanship.
• Communicate effectively with office staff, project managers, and customers.

Minimum Required Qualifications

• High school diploma or GED.
• Valid driver's license with a clean driving record.
• Ability to safely lift and move up to 75 pounds.
• Experience leading crews or supervising job sites.
• Strong organizational and communication skills.
• Comfortable using tablets/iPads for inventory documentation
• Customer Service experience

Preferred Qualifications

• Willingness to become IICRC certified
• Experience with insurance restoration projects
• Experience using inventory software

This is a full- time position starting immediate

Pay commensurate based on qualifications