Global Medical Communications Director

Overview

I am seeking a senior-level, seasoned medical communications leader to lead and grow one large, complex pharmaceutical client account. This role is highly strategic and client-facing, focused on partnership, commercial impact, and delivery excellence across a broad portfolio of work.

• Serve as the senior, trusted client lead for a large pharmaceutical account
• Build and maintain strong executive-level client relationships
• Act as a strategic advisor, understanding client business goals and translating them into actionable plans
• Own overall client satisfaction, engagement quality, and long-term partnership health

• Lead account strategy, planning, and prioritization across programs and work streams
• Identify growth opportunities within the account and partner with internal teams to scope and deliver them
• Support commercial conversations including renewals, expansions, and new initiatives
• Ensure delivery aligns with client expectations, timelines, and budgets

• Operate as an individual contributor while coordinating closely with internal teams (e.g., medcomms, strategy, operations, analytics, creative, etc.)
• Pull in subject-matter experts and delivery teams as needed to support client objectives
• Act as a connector and problem-solver across teams to ensure seamless execution

• Provide senior oversight across programs without direct people management
• Ensure clarity of scope, quality of outputs, and consistency of execution
• Proactively identify risks and resolve issues before they escalate

• Location: Fully remote
• Travel: Occasional travel to client sites as needed

• Senior-level experience leading large pharmaceutical or life sciences accounts
• Strong background in medcomms, agency, consulting, or related client-services environments
• Proven ability to manage complex, high-stakes client relationships independently
• Highly strategic thinker with strong commercial instincts
• Executive presence and credibility with senior client stakeholders
• Excellent communication, negotiation, and relationship-building skills
• Comfortable operating autonomously in a fast-moving, ambiguous environment
• Collaborative mindset with the ability to mobilize teams without formal authority