Onboarding Supervisor

Onboarding Supervisor

Job Summary:

We are looking for a dedicated Onboarding Supervisor to join our team. This is an engaging and interactive role, ideal for individuals with strong interpersonal and communication skills. As the first point of contact, you will create a lasting impression on our clients, making this position one of the most vital in our company. This is a remote opportunity that allows you to work with a diverse range of clients via phone and Zoom.

• Initiate contact with clients who have requested a software demonstration.
• Schedule Zoom calls, coordinating between your schedule and the client’s availability.
• Lead Zoom sessions using our advanced software to help clients assess their needs and choose the best program options.
• Provide top-tier customer service throughout the onboarding process, ensuring each client has a positive experience.
• Maintain organized records of client interactions and follow-up tasks.
• Collaborate with team members to continually enhance the onboarding experience.

• Proficiency in Zoom, Microsoft Word, and Excel.
• Strong organizational skills and the ability to focus on multiple tasks.
• Excellent interpersonal skills with a high level of personal discipline.
• Tech-savvy with the ability to learn and utilize new software quickly.
• Experience in customer service or phone-based roles is preferred.

• Pay range: $75,500 - $100,880, based on experience and skills.
• Weekly bonuses for high performers.
• Opportunities for additional incentives.
• Comprehensive benefits package including health insurance, paid time off, and retirement plans.

We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status.

This job description is subject to change at the discretion of the employer.

Please allow text communications for initial contact, as this will expedite the interview process. We look forward to hearing from you!