Studio Manager
Listed on 2026-03-04
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Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service, Office Administrator/ Coordinator, Customer Success Mgr./ CSM
MOVE+breathe is more than a gym or yoga studio. We are a community committed to helping people move better, breathe better, and live better in their bodies.
We are seeking a heart led, highly organized Studio Manager who is passionate about people, wellness, and creating exceptional client experiences.
Role DescriptionThis role is the heartbeat of our daily operations. You will lead the front desk and client experience, keep our studio systems tight, support membership growth and retention, and ensure every client feels seen, welcomed, and cared for from the moment they walk through our doors. You will work closely with the owners and coaching team to maintain a clean, organized, and inspiring environment while supporting onboarding, communication, events, and operational excellence.
This position is ideal for someone who
- Naturally creates warm, welcoming spaces
- Thrives on organization and follow through
- Communicates clearly and confidently
- Takes ownership and solves problems proactively
- Cares deeply about community and client experience
- Welcome clients and create an uplifting, encouraging first impression every day
- Answer calls and respond to email inquiries promptly and professionally
- Serve as the primary point of contact for client questions, concerns, and feedback
- Resolve issues quickly with a client first approach and clear follow up
- Build strong relationships that increase retention and community connection
- Train and support front desk team members to maintain consistent service standards
- Keep the lobby and entryway clean and welcoming at all times
- Maintain spotless windows, doors, and mirrors
- Keep towels stocked in both the gym and yoga studio
- Manage trash removal from designated areas
- Ensure bathrooms are clean and fully stocked
- Support a studio environment that feels organized, calm, and cared for
- Oversee class and membership registrations with accuracy and efficiency
- Support membership changes and client needs inside the booking and management software
Keep the sales tracker updated and organized so nothing slips through the cracks
- Coordinate client communication so it is cohesive and consistent across channels
- Ensure key updates and announcements are included in studio communication, newsletters, and other client facing messaging
- Collaborate with the owner and team on events, workshops, and member appreciation activities
- Assist with quarterly nutrition talks, the yearly nutrition challenge, and special community initiatives
- Handle retail sales and maintain studio merchandise displays
- Complete inventory counts and support weekly retail restocking
- The studio feels welcoming, clean, and organized every day
- Clients get fast, professional responses and thoughtful follow up
- Systems are accurate, up to date, and dependable
- The sales tracker stays current and organized
- The front desk team delivers a consistent five star experience
- Previous experience in customer service, hospitality, or front desk management, preferably in fitness or wellness
- Passion for fitness, wellness, and building community
- Exceptional interpersonal and communication skills
- Strong organization skills and ability to prioritize effectively
- Proficiency in Canva, Word, and Google Docs, with the ability to learn booking and management software
- Monday through Friday, with occasional weekend support for events
- Typical hours: 7:45am to 3:00pm
- Make a real impact in a supportive, mission driven wellness community
- Help people move, breathe, and live better every day
- Complimentary gym and yoga memberships for your own wellness
- Grow and develop on a dynamic team that values your ideas and contributions
Apply via email with your resume and a short note that answers this one question:
Why do you want to be the person who sets the tone for the MOVE+breathe client experience every day?
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