Senior Account Manager

Base pay range

$60,000.00/yr - $/yr

Location:

On-site — Plano, TX
Team: SAAS Sales

Employment Type:

Full Time

• Be the first Senior Account Manager focused on America’s largest churches.
• Partner with executive ministry leaders to resource them with Software and media.

• Serve church partners with APlay, including the Orange strategy and the Amazing life media and software.
• Scale ministries from starter plans to multicampus suites and addons like the Custom Parent App and Amazing Music.
• Lead vision‑led conversations that expand impact, not just renewals.

• Own expansion and retention for a named portfolio of enterprise church accounts.
• Build multiyear growth plans aligned to ministry goals, KPIs, and calendar rhythms.
• Lead executive‑level discovery, proposals, and QBRs; manage multistakeholder decision cycles.
• Run consultative demos of new modules and upgraded packages tailored to complex environments.
• Drive expansion through proactive outreach, quarterly reviews, and solution selling.
• Navigate procurement, legal, security, and RFP/RFI as needed; coordinate pricing and packaging.
• Collaborate with Customer Success for seamless onboarding, adoption, and renewals.
• Surface product feedback and market signals to Product and Sales leadership.
• Forecast accurately in the CRM; maintain pipeline hygiene and deal health.
• Exceed quarterly expansion and net‑revenue retention targets.
• Mentor junior teammates on enterprise motions and deal strategy.

• 5+ years in Account Management or Sales with enterprise customers;
  SaaS/EdTech/mission‑driven preferred.
• Proven record of upsell, cross‑sell, and multiyear renewals with large accounts.
• Mastery of consultative selling, value mapping, and solution design.
• Strong communication and executive presence; skilled at discovery and consensus building.
• Strategic operator who can set account plans and execute.
• Proficiency with CRM and pipeline management (e.g., Hub Spot, Salesforce).

• Background in ministry, education, or nonprofit leadership.
• Experience with tiered or modular product lines.
• History working with subscription and recurring revenue models.
• Familiarity with security reviews, data privacy, and enterprise procurement.

• Mission‑first.
• Customer‑obsessed.
• Humble and hungry.
• Collaborative.
• Organized and proactive.

• Competitive base salary + uncapped commission on upsells.
• Paid time off and company holidays.
• Early influence on team structure, tools, and strategy.
• Flexibility within an in‑office culture.
• Work with meaningful impact.
• Team culture that is humble, hungry, and full of heart.

• Full‑time onsite in Plano, TX. Limited travel for enterprise accounts as needed.

Reports to:

Manager, Account Management (Chase Bryant).

• Mid‑Senior level

• Full‑time

• Sales and Business Development
• Technology, Information and Media