IT Systems Technician

Overview

This position provides technical support for the library’s desktop computers, laptops, tablets, e-readers, peripherals, telephones, web-based resources, and applications. This position assists in maintaining the library’s network. It also creates, updates, and maintains reports and documentation.

$25.16 (Non-Exempt)

Annual Leave (16 days), Sick Leave (13 days), Holidays (11 System of GA;
Free Life (2x Pay), Short-Term Disability Insurance, and Long-Term Disability Insurance;
Optional Health, Dental, Vision, Additional Life, Critical Illness, Legal, and Flexible Spending>

Full-time (40 hours/week), Non-Exempt Status. Our libraries are open 7 days, and IT support is needed days, evenings, and weekends on a rotational basis. Will consider evening & weekend schedule.

• Provides help desk support for electronic endpoints, peripherals, audio/video equipment, and telephones.
• Provides support for applications and website.
• Provides support for the network.
• Performs Documentation, Reporting, and Training.

• Bachelor’s Degree in related field or HS Diploma/GED with 2 years of recent information technology experience. Certifications that reflect mastery of the field may be considered in lieu of a Bachelor’s Degree or years of experience.
• Valid Georgia Driver’s License and transportation.

• Familiarity with current Microsoft Windows desktop and server operating systems.
• Familiarity with Android, iOS, Chrome
  
  OS, and Linux operating systems.
• Familiarity with virtualization technologies, particularly Microsoft Hyper‑V.
• Working knowledge of Active Directory, Group Policy, and Microsoft 365 products.
• Familiarity with Google Workspace.

Submit Cover letter, Resume, and FCPL Application (available syth

PL.org/employment) by email to Fcpl-Jobs or by mail to Human Resources, Forsyth County Public Library, 585 Dahlonega St, Cumming, GA 30040 or drop it off at any FCPL branch. Deadline: 02/09/2026.

This position requires long periods of sitting, standing, stooping, and lifting light objects. It also requires intermittent climbing, crawling, and lifting and carrying of heavy computer equipment. The position requires a high degree of dexterity and repetitive hand movements in operating computers, equipment, and tools, as well as the ability to distinguish between colors. The incumbent is sometimes exposed to dust, dirt, and grease.

All offers of employment are contingent upon successfully passing the appropriate background checks & drug screening.