Club Manager
Listed on 2026-08-27
-
Management
General Management, Operations Management, Client Relationship Management
COMPANY OVERVIEW
Pickleball is exploding, and Picklr is leading the movement. We're building the premier lifestyle and wellness brand in the fastest-growing sport in America — 75+ open clubs, rapid national and international expansion, and the ambition of the market leader we are.
POSITION OVERVIEWThe Club Manager is responsible for the overall success, operations, and financial performance of the club. This role oversees membership growth, staff leadership, facility operations, programming, and member experience while ensuring alignment with brand standards and franchise expectations.
The Club Manager owns the club P&L, reports directly to the franchisee, and serves as the primary escalation point for member, staff, and operational issues. This position also supports revenue growth through memberships, private events, sponsor ships, and community outreach efforts.
KEY RESPONSIBILITIES- Own overall club performance and P&L accountability
- Drive membership sales, retention, and revenue growth
- Oversee private events, sponsor ships, and community partnerships
- Manage club operations, facility needs, and brand standard compliance
- Serve as the escalation point for member, staff, and operational concerns
- Hire, train, schedule, and support club staff and Assistant Managers
- Oversee club programming and ambassador initiatives
- Ensure completion of all required training pathways in Delightree
- Attend franchise reporting calls, trainings, and leadership meetings
- Provide exceptional customer service and foster a positive club culture
- Maintain proficiency in club systems including Playbypoint, Hub Spot, Aircall, Wingfield, SWISH, and Delightree
- 2+ years of management or leadership experience
- Strong communication, organizational, and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
- Experience with sales, operations, and team leadership preferred
- Proficiency with Google Workspace and Microsoft Office
- Fitness, hospitality, or membership-based business experience preferred
- Knowledge of pickleball is a plus
- Standard five-day work week
- Availability for occasional evenings, weekends, and operational escalations as needed
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).