Admin Scheduler

Company Overview

Trident Security Solutions wants our team members to know they are valued!

TRIDENT is a company of dedicated Security Specialists focused on providing superior Tier-1 level security support services to our customers, on time and at the best possible price.

• Do everything with honesty and integrity
• Achieve excellence in every job
• Superior customer and employee service
• Securing customer’s operational and technical goals

Securing customer’s operational and technical goals

The Admin Scheduler is responsible for coordinating schedules for Trident personnel in support of The Client & Trident scheduling operations. The Scheduler serves as a resource for scheduling questions and coordinates schedules, training, and the resolution of scheduling conflicts in a timely manner.

Friday-Tuesday 1:00 PM-10:00 PM

• Perform scheduling tasks in support of The Client & Trident scheduling.
• Serve as a coordinator for schedules, training, and resolving scheduling conflicts in a timely manner.
• Balance the availability and resources against incoming requests to ensure all tasks are completed on time and adjust schedules as necessary to accommodate changes in priorities or deadlines.
• Report any scheduling irregularities to supervisors for further investigation.
• Schedule time off requests and leave of absences.
• Schedule accordingly without any conflicts with accommodations.
• Communicate and coordinate with other departments about schedules, assistance, and special details.
• Resolve scheduling conflicts as they occur in a timely manner.
• Answer questions and provide information as needed, referring and escalating issues to the appropriate resources.
• All other duties, as assigned.

• High School Diploma is required.
• 2 or more years of scheduling experience is required.
• Proficient in a variety of computer software applications including Microsoft Office Suite (Word, Excel, and PowerPoint).
• Proficient in applications (iOS, Numbers, Pages, Keynote).
• Experience with Shiftboard is required.

• Must possess a valid/current California Driver’s License.

• Strong interpersonal skills required to establish and maintain positive relationships with Trident’s customers, Trident’s Corporate Office, and employees on site.
• Must possess excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Excellent organizational, planning, and time management skills.
• Excellent problem analysis and problem-solving skills.
• Excellent judgment and decision-making ability.
• Must have initiative, attention to detail and accuracy.
• Must be able to multi-task and have the ability to prioritize tasks.
• Must be adaptable.

• Long hours on a computer/laptop and using a computer keyboard.
• Regularly required to sit, stand and walk; talk or hear, both in person and by telephone.
• May be required to stoop, kneel, bend, crouch and lift up to 25 pounds.
• This job may require the ability to travel frequently between client buildings and/or campuses.
• May be required to drive a company vehicle between sites or to run errands.
• Flexibility and willingness to work nights, weekends, holidays, and overtime, when needed.

• The Scheduler in Cupertino is a full-time hourly non-exempt role that reports directly to the Operations Manager.
• The Scheduler works closely with The Client leadership and The Client employees.