Compliance Program Manager

Role:
Compliance Program Manager OR Project / Program Manager
Summary

The Tax Product team is responsible for researching, defining, and delivering tax capabilities that support seamless commerce experiences for customers worldwide. This work ensures customers can access our digital products and services securely, privately, and without friction.

As a Compliance Program Manager, you will drive end-to-end execution of tax compliance programs — from due diligence to launch readiness — coordinating cross-functional efforts across Apple's engineering, product, finance, tax, and business teams.

• We are seeking an experienced, highly organized, and motivated problem-solver to drive critical compliance initiatives across our ecosystem. In this role, you will manage complex, global programs that sit at the intersection of tax policy, tax product development, developer operations, and cross-functional execution.
• You will coordinate end-to-end lifecycle management of tax compliance requirements — from due diligence and requirement gathering through system implementation and launch readiness.
• As part of launch readiness activities, you will identify impacted developer populations for outreach programs that communicate tax obligations clearly and on a scale.
• You will draft developer-facing communications, enforcement strategies, help guides, and helpline support responses, and own the project management required to move these deliverables through cross-functional review and leadership sign-off.
• This role requires comfort operating in ambiguous regulatory environments across the globe. You must be equally comfortable analyzing large datasets, writing crisp developer-facing copy, and presenting compliance status to leadership.

• 3+ years of experience in end-to-end program management, with expertise leading large, global, complex projects
• Strong project management skills, with a track record of driving cross-functional teams — spanning legal, finance/tax, engineering, product, and operations — to decisions and formal approvals on tight deadlines
• Proficient in managing launch readiness and operational activities, including communications and prepared responses to developer inquiries
• Ability to identify process efficiencies and improvements using existing and new methodologies; manage technical and non-technical dependencies to ensure solutions meet regulatory, customer, partner, and Arequirements
• Experience spanning business operations, project management, finance and/or tax, legal, and system design, with a track record of driving impactful outcomes

• Understanding of general tax principles, with the ability to translate complex regulatory requirements into clear, partner-facing language
• Ability to navigate ambiguity in response to regulatory change, solving problems with sound judgment and innovative techniques
• Outstanding written and verbal communication skills, leveraging emotional intelligence to build strong partnerships with stakeholders in a matrix organization; ability to bring structure to all aspects of work and influence cross-functional teams
• A naturally accountable and responsible individual
• Highly motivated and result-oriented problem-solver who thrives in a fast-paced environment delivering value to customers and partners
• 7–10 years of relevant work experience in Tax/Commerce Product and Program Management
• Highly organized, with exceptional multitasking skills, attention to detail, and the ability to thrive in time-sensitive, constantly changing environment