Receptionist, Customer Service​/HelpDesk

Sunny View Retirement Community

Pay Range: $22.56 - $25.00

Work Schedule: Monday-Friday (8am-4:30pm)

Receives callers at community/office, determines nature of business, and directs callers to destination by performing the following duties.

• Provides quality Customer Service efficiently to residents, families, co‑workers and vendors.
• Directs callers to destination and records name, time of call, nature of business and person called.
• Takes messages accurately including correct spelling of names and phone number.
• Operates multi‑line telephone console to receive incoming messages.
• Greet incoming visitors and screen visitors in lobby if unfamiliar.
• Proficiency with multi‑line telephones, telephone headset, calculator, fax machine, postal machine and copy machine.
• May cash checks; sell stamps, bill residents for meal charges by entering data on computer system.
• May sell meal tickets to employees and issue visitors pass when required.
• May make guest room reservations.
• Monitor fire alarms, call 911 if applicable and direct emergency personnel.
• Keep track of keys to residents, employees and vendors.
• Perform variety of clerical duties, including projects for Executive Director, Marketing, Accounting and Activity Departments.
• Perform all duties in a safe and efficient manner; report safety hazards or accidents to supervisor.
• Attend all mandatory in‑service meetings and comply with all department and facilities policies and procedures.
• Follow safety guidelines to prevent injuries to self, residents, visitors or other employees.

• High School diploma or GED.

The actual compensation offered will depend on a wide range of factors including, but not limited to, the selected candidate's knowledge, skills, experience, training, education, and licensure/certifications (as applicable).

Front Porch is an Equal Opportunity Employer. We support all aspects of diversity and provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, disability or status as a veteran. Final candidates must successfully complete a pre‑employment physical, physical abilities test, drug screen and criminal background clearance.