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Mandarin-Speaking Customer Success Specialist – EdTech

Job in Cupertino, Santa Clara County, California, 95014, USA
Listing for: Thinkacademyus
Full Time position
Listed on 2026-07-07
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 34440 - 48216 USD Yearly USD 34440.00 48216.00 YEAR
Job Description & How to Apply Below

Thinkacademyus in Los Altos is seeking a passionate Customer Service Representative to support students’ learning experiences. This full-time role, requiring bilingual proficiency in English and Mandarin, includes managing teacher updates, enrollment, and customer support across communication channels.

The ideal candidate will have great communication and problem-solving skills, a Bachelor’s degree, and a strong interest in education. This position offers a dynamic environment within a growing Ed-Tech company.

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