UX Researcher at Apple Cupertino, CA

Overview

UX Researcher – App Store & Gaming Research team at Apple, Cupertino, CA.
Design.

The App Store & Gaming Research team is looking for a hands‑on user researcher to design and conduct research studies, analyze data, and deliver insights that drive meaningful impact on existing and new features within the App Store, Apple Arcade, and Apple Games.

As a researcher you will:

• Plan and lead research projects across iPhone, iPad, Mac, Apple TV, and Vision Pro.
• Use quantitative and qualitative methodologies ranging from generative to evaluative user research.
• Translate data and learnings into valuable insights and communicate findings to cross‑functional teams.
• Educate and help engineering, production, product marketing, and senior management understand user needs and behaviors.
• Collaborate, present design ideas, and support the design process in a dynamic deadline‑driven environment.

• B.S. or M.S. in human‑computer interaction, human factors, cognitive science, anthropology, sociology, psychology, or related field.
• 5+ years of research experience within a technical environment.
• Proven experience working with multidisciplinary teams (research, design, engineering, business, R&D, etc.).
• Experience with qualitative and quantitative methods including in‑depth interviews, usability tests, surveys, and diary studies.
• Demonstrated success at developing executive presentations for recommendations.
• Excellent research portfolio showcasing deep and rigorous research thinking and impact.
• Strong collaboration, communication, and presentation skills (written and verbal).
• Self‑starter who can work independently and manage multiple tasks with minimal supervision.
• Passion for Apple, its products, and its customers.

• Fluent in Pages and Keynote.
• Proficiency in data processing and analytical tools such as R, SQL, SPSS, or equivalent.
• Previous experience in an e‑commerce environment.

Base pay is part of a total compensation package, ranging from $181,100 to $272,100, based on skills, qualifications, experience, and location.

Employee benefits include comprehensive medical and dental coverage, retirement benefits, discounted products and free services, tuition reimbursement for career‑advancement education, discretionary stock‑unit awards, the Employee Stock Purchase Plan, potential bonuses or commissions, and relocation assistance.

Apple is an equal‑opportunity employer committed to inclusion and diversity. We provide equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.