Producer; Email Campaign Produer

Producer III (Email Producer) ABOUT THE ROLE

We're looking for an Email Production Specialist to join our Email Production team. In this role, you'll lead the end-to-end assembly and delivery of email campaigns that reach customers worldwide across our services:
Music, TV+, Arcade, the App Store, and more.

You’ll work at the intersection of strategy, design, and technology—managing ~15 campaigns per week while collaborating with editorial, design, localization, engineering, and local marketing teams. Your attention to detail and ability to move fast will ensure high-quality deliverables ship on time, every time.

• Email Assembly & QA:
  Build and thoroughly test email campaigns across multiple content types, testing across email clients and platforms to ensure flawless rendering.
• Cross-Functional Collaboration:
  
  Partner with copywriters, designers, international marketing teams, and engineering to gather assets, solve blockers, and meet tight deadlines.
• Technical Execution:
  Build emails using HTML/CSS in an enterprise platform similar to Mail Chimp, Marketo, Salesforce, Adobe Campaign Manager, etc.; troubleshoot rendering issues and resolve code-related problems.
• Quality Assurance:
  Conduct self-review and peer review before campaigns launch to catch errors and maintain high standards.
• Workflow Management:
  Manage competing priorities and communicate proactively with teams to keep projects on track.

• 3+ years of hands-on email campaign production experience.
• Proven ability to manage 10-15 concurrent campaigns weekly in a fast-paced environment.
• Experience building emails using enterprise email service providers (Marketo, Salesforce, Adobe Campaign Manager, Mail Chimp, or equivalent).
• Working proficiency with HTML and CSS as applied to email—including troubleshooting rendering issues, applying formatting, and validating code.
• Strong cross-functional communication skills; demonstrated ability to follow up effectively to gather information and keep projects moving.
• Detail-oriented mindset with strong peer review and quality assurance experience.
• Comfortable working on Mac in a professional environment.
• Ability to thrive in high-pressure, fast-moving environments.

• You’ll join a specialized team of 8+ Email Producers handling ~100 global campaigns per week. We value collaboration, attention to detail, and the ability to stay focused under pressure.