Senior Quality & Reliability Engineer – Global Ops

Cupertino, California, United States - Operations and Supply Chain

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don’t just build products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.

Join Apple, and help us leave the world better than we found it. Join the dynamic Product Operations team. In this highly visible role, you will lead the Operations technical team during the next generation product’s development and high volume production. As the technical lead for a product line, you will partner closely with multiple multi-functional teams during all phases of development to enable the product success!

To be a successful team member within Product Operations you will lead cross-functional Operations technical teams (DFx, DFm, Test, SQE, PQE and others) during product development and high volume production. As the senior technical advisor for the product line, you will partner closely with the Engineering throughout the lifecycle of development to enable operational success through to mass production.

Our Organization is currently hiring for the following roles:

• FATP Product Quality Engineer – iPhone, Mac, Audio, Vision Pro
• Mechanical Engineering Product Quality Manager – iPhone, Vision Pro
• Sustaining Product Quality Engineer – Mac
• Core Technologies Quality Engineer – Core Technologies
• Supplier Quality Engineer – Operations
• Reliability Engineer – iPhone

• Ensure operational technical readiness for all phases of the introduction cycle, including driving contract manufacturer preparation for pre-production builds
• Own and drive key operational metrics including yield and UPH to ensure complete ramp readiness
• Drive process development, documentation, optimization and validation, including all equipment requirement plans
• Develop and implement new technologies to enhance production quality, capacity and efficiency
• Provide regular VP level communication of technical health of program
• Generate Product Quality Plan (PQP)
• Monitor Outgoing Quality Control (OQC) and Customer Audit (CA) processes at OEM sites
• Handle and triage quality critical issues
• Drive ongoing product improvements with OEM partners
• Support Apple Care Service & Engineering on specific requests
• Conduct periodic reviews of Field/Factory Quality Data with OEM partners
• Lead Weekly Quality Improvement Forums
• International Travel is required (up to 25%)

• 3+ years of Quality experience in one or more of the following disciplines:
  New Product Introduction, Design Engineering, Manufacturing Operations or Reliability Engineering
• BS in Mechanical, Electrical, Optical, Materials, or Industrial Engineering or equivalent.

• MS/PhD in Mechanical, Electrical, Optical, Materials, or Industrial Engineering or equivalent.
• Experience partnering with off-shore manufacturers, high volume production and traveling to manufacturing sites
• Strong statistical and data analytics skills – statistical process control and sampling methods
• ---
• Data driven and results oriented approach to problem solving, failure analysis techniques
• Direct experience program managing functional engineering teams (ME, EE, TE, DFX or other)
• Exceptional ability to build relationships; clear, consistent communication; data-driven and results-oriented; enthusiastic and motivated
• Obsessively passionate and inquisitive, who seeks to pursue everyday problems in innovative ways
• Laser-focused on the smallest details and able to use data forensics to solve complex manufacturing assembly quality issues

This posting is not for a specific job opening and by submitting your resume you are expressing interest in being contacted about this type of role at Apple in the future.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace.

Learn about reasonable accommodations for job applicants.

Apple accepts applications to this posting on an ongoing basis.