Hardware Development Engineer - ECNetworking and Outpost hardware team, Hardware Engineering

Hardware Development Engineer - EC2 Networking and Outpost hardware team, Hardware Engineering Services

Job :  | Amazon Data Services, Inc.

Come work on Amazon Web Services (AWS) EC2 Networking and Outpost hardware team. We are a start-up like team within a big enterprise. This allows us to take risk and experiment, allow team members to flex their technical muscles and grow in their respective careers, and a unique opportunity to be part of the product's growth story. Are you interested in building high performant hardware used to run the largest cloud computing infrastructures in the world, and managing systems at scale?

If yes, come join us.

You will be part of a team that solves systemic issues, drives changes back into development, and builds mechanisms to scale and efficiently operate our infrastructure at the Edge and Data Center. As a member of the AWS Hardware team, you will work with other subject matter experts in compute, memory, and storage technologies to develop and deliver the best customer experience in cloud computing.

We aim to hire engineers who will thrive in a fast‑paced, collaborative and open environment, who aren't afraid to dive‑deep to solve seemingly impossible challenges, who want to build rock‑solid never‑fail, highly‑secure hardware at world‑class scale, and who obsess over customers.

Your day‑to‑day responsibilities will include interfacing with our internal and external customers to understand project requirements and facilitate system development on top of your server design. You will be responsible for solving operational challenges to our existing fleet with the goal of improving the current customer experience as well as developing improved systems for future designs. You will work directly with vendors and ODM/JDM design teams to develop and manufacture your product at scale.

The team is comprised of both Hardware Design Engineers, System Design Engineers, Software Development Engineers, and Technical Program Managers, all with the common goal of delivering the best specialized server fleet possible to our customers.

• BS degree in EE, CE, or CS
• 3+ years of experience with complex server, storage, or network server designs
• 3+ years of experience developing functional specifications, design verification plans, functional test procedures, and operational repair plans
• 3+ years of experience with debugging and root‑cause analysis of PCIe, memory, storage subsystems or networking
• 1+ year of advanced support experience managing customer escalations to quickly identify root cause and resolve issues in a large‑scale production environment (data center or similar)
• Experience working with interdisciplinary teams to execute product design from concept to production

• MS degree in EE, CE, or CS
• Technical background in server design or architecture, specifically having led the development of multiple complete servers
• Experience with server technologies: BIOS, BMC, signal integrity, memory, storage, PCIe, thermal
• Experience with deploying and operating hardware and applications at scale
• Developed monitoring and alerting systems to quickly identify and categorize failures in production environments
• Proven results‑oriented person with a bias for action

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants:
Job duties for this position include working safely and cooperatively with other employees, supervisors, and staff; adhering to standards of excellence despite stressful conditions; communicating effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and following all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress, and…