Product Quality Engineer

Cupertino, California, United States Operations and Supply Chain

Imagine what you can do here. Apple is a place where extraordinary people gather to do their lives best work. Together we create products and experiences people once couldn't have imagined, and now, can't imagine living without. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do.

APPLE INC has the following available in Cupertino, California and various unanticipated locations throughout the USA. Identify and drive quality improvements on Apple products and manufacturing processes to enhance overall product quality, performance, and improve customer satisfaction. Develop Product Quality Plans (PQP) to substantiate product quality at each development phase, from product introduction to the production stage, as a way to develop comprehensive plans to ensure and substantiate product quality at each development phase.

Engaging with cross-functional teams, manufacturing sites, and original equipment manufacturer (OEM) partners on end-to-end product quality, reliability tests, and field quality to resolve quality incidents. Conducting reliability tests and analyze field quality data to proactively address and resolve quality incidents. Facilitating communication between teams to ensure continuous quality improvement. Spearheading technical failure analysis on new product introduction (NPI) and manufacturing processes to determine root causes and develop risk mitigation strategies.

Determining root causes of quality incidents and developing risk mitigation strategies to prevent recurrence. Working closely with engineering teams to implement design changes based on failure analysis findings. Sustaining product quality by collaborating with Apple Care Service and engineering teams for issue resolution. Collaborating with Apple Care Service and engineering teams to address and resolve product quality issues. Implementing corrective actions to maintain and improve sustained product quality throughout the product lifecycle.

Conducting periodic reviews of factory quality data with cross-functional teams, OEM partners, senior management, and executive teams to evaluate and present findings for continuous improvement and alignment on quality strategies with overall business goals. International Travel Required 25%. 40 hours/week. At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role.

The base pay range for this role is between $163,500 - $246,200/yr and your base pay will depend on your skills, qualifications, experience, and location.

PAY & BENEFITS:
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including:
Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits:  Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Master’s degree or foreign equivalent in Mechanical Engineering, Electrical Engineering, Material Science or related field.
• Experience and/or education must include:
• Performing Statistical Process Controls for understanding different variables in the manufacturing process.
• Conducting Design of Experiments to select the most optimal solution for a given problem.
• Performing Failure Modes and Effect Analysis for understanding the risks in the design and process affecting the overall…