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Director of Mortgage Operations & Product Strategy
Job in
Cupertino, Santa Clara County, California, 95014, USA
Listed on 2026-08-27
Listing for:
Metric Geo
Full Time
position Listed on 2026-08-27
Job specializations:
-
Finance & Banking
Banking & Finance
Job Description & How to Apply Below
Director of Mortgage Operations & Product Strategy
$150K–$300K annually, depending on experience and scope
This is a unique opportunity for someone who can combine mortgage operations leadership with product strategy and business growth. The Director will have significant influence over how the platform scales, from improving day-to-day loan execution to expanding lender relationships and mortgage products.
What You'll Own:
- Lead the end-to-end mortgage pipeline from application through processing, underwriting, closing, funding and post-closing
- Improve turn times, pull-through, closing efficiency, productivity and operational controls
- Build scalable SOPs, KPIs, SLAs and quality-control processes
- Lead and develop the mortgage operations team
- Evaluate and expand conventional, jumbo and non-QM products
- Develop and manage wholesale lender relationships
- Monitor lender pricing, guidelines, overlays and market changes
- Identify new products and lending solutions based on borrower demand
- Partner with sales, underwriting, processing, marketing, technology and executive leadership
- Help improve mortgage technology, automation and workflow systems
- Provide leadership with pipeline analytics, capacity planning and growth recommendations
Ideal Background:
- 7+ years of residential mortgage experience
- Strong mortgage operations / pipeline management background
- Deep knowledge of conventional and non-QM lending
- California mortgage market experience;
Bay Area/Silicon Valley strongly preferred - Experience with DSCR, bank statement, asset-based, foreign national, investor and/or jumbo lending
- Existing wholesale lender relationships are a major plus
- Experience building or scaling a mortgage operation
- Strong leadership and process-improvement experience
- Comfortable leveraging LOS, CRM, mortgage technology and automation
If you're a mortgage operations leader looking for an opportunity where you can have a direct impact on operations, products, lender strategy and overall growth
, I'd love to connect.
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