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Customer Lifecycle Management Lead
Job in
Cupertino, Santa Clara County, California, 95014, USA
Listed on 2026-02-17
Listing for:
WorkGenius Group
Full Time
position Listed on 2026-02-17
Job specializations:
-
IT/Tech
Data Analyst, Digital Marketing
Job Description & How to Apply Below
Title: Customer Lifecycle Management Lead
Industry: Tech
Location: Cupertino, CA
Duration: 12 months
Responsibilities- Develop and optimize customer engagement and retention strategies
- Design and lead complex, end-to-end customer journeys
- Drive experimentation through A/B testing and data-driven insights
- Partner cross-functionally to improve performance against key metrics
- Continuously analyze results and refine programs
- Strong analytical mindset with proven success in engagement and retention marketing
- Experience leading complex lifecycle programs across channels and platforms
- Ability to collaborate across product, engineering, design, analytics, and marketing
- Deep understanding of A/B testing and optimization
- Excellent project management, communication, and stakeholder-management skills
- Customer Engagement
- Retention Strategies
- A/B Testing
- Lifecycle Marketing
- Digital Marketing
- Data-Driven Insights
- Project Management
- Collaboration
- Analytics
- Subscription Services
Hourly rate is commensurate with experience and is an estimated range provided by Work Genius.
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