AIML Data Operations - Account & Program Manager

Summary

Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly!

Are you passionate about the intersection of technology and human understanding? Do you thrive in collaborative environments where your communication skills and technical expertise can make a real difference? As an Annotations Program Manager, you'll be at the core of our AIML development process. You'll collaborate with cross‑functional teams to define annotation requirements, manage operational projects from prototype to scale, and ensure customer satisfaction by delivering high‑quality data.

Your work will directly contribute to the success of the next generation of Apple products and features. This role offers a unique opportunity to gain deep expertise in the rapidly evolving field of AIML, working alongside some of the brightest minds in the industry.

• Be the bridge between our engineering teams and our operations experts, translating complex needs into actionable plans and ensuring seamless execution.
• Work closely with operations, engineering, and business teams to build a program enabling us to deliver annotated data to engineering teams across Apple.
• Serve as annotation project DRI, ensuring follow-through on many operational projects, from prototyping to scaling across global teams.
• Partner closely with the training, quality, data analytics, and capacity planning teams to design solutions for annotation needs and create scalable solutions for future annotation requirements.
• Collaborate to tackle problems as they arise and gain the trust and confidence of teams across Apple, resulting in the delivery of high‑quality annotated data.

• 10+ years of experience managing complex, cross‑functional programs across global teams, with a proven track record of delivering results.
• Proven ability to communicate complex technical concepts clearly and concisely to both technical and non‑technical audiences.
• Ability to understand and consolidate multiple points of view into an influential recommendation to move projects forward.
• Exceptional communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
• A relentless focus on delivering results and exceeding expectations, taking full ownership of your projects from start to finish.
• A strategic problem‑solver with a passion for continuous improvement and a knack for identifying and resolving bottlenecks.
• Self‑motivated and proactive, with the ability to thrive in a fast‑paced, ambiguous environment.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $141,800 and $258,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition.

Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

Apple accepts applications to this posting on an ongoing basis.