AI Engineering Manager - GenAI Platform , Infra u0026 AIOps

Imagine what you could do here. At Apple, great ideas have a way of becoming outstanding products, services and customer experiences very quickly. We believe that if you bring passion and dedication to your job, there's no telling what you could accomplish! Every new product, service, or feature we invent is the result of people working together to make each other's ideas stronger.

That happens here because every one of us strives toward a common goal - crafting the best customer experiences.

We are looking for a highly skilled and experienced AI Engineering Manager to lead the planning and execution for our next generation AIML Platforms, Infrastructure and AIOps for Channel Sales at scale from 0-1n. In this role, you will be at the forefront of shaping the future of this transformative technology, drive the vision, roadmap, and execution of innovative AI solutions that leverage generative models to create captivating user experiences across our product lines.

You will collaborate with cross-functional teams of business SMEs, engineers, data scientists, designers, and researchers to develop breakthrough products that push the boundaries of AI and deliver real value to our internal and external users.

Experience building new relationships and driving cross-functional collaboration, with ability to influence without authority Experience setting up new process, tools and KPIs from the ground up Analytical and strategic mindset with ability to solve complex problems Team player and willingness to mentor team members

10+ years of experience in Machine Learning and Software Engineering with successful launch of large scale consumer facing Commerce products worldwide 5+ years leading Machine Learning, Infra and AIOps teams and managing direct reports Successful track record of working closely with design and engineering teams during the full GenAI/LLM product lifecycle, including research, planning, implementation and launch Experience positioning and launching of new AI powered products Extraordinary verbal and written communication skills Ability to filter and distill relevant information for the right audience Demonstrated ability to develop compelling talking points and stories about new AI powered product and technologies for a broad audience including internal/external stakeholders, leaderships, users etc Strong experience leading cross-functional initiatives with a clear impact on the direction of products Strong organizational skills, able to handle ambiguity with experience in thriving in a startup environment within a large organization Strong python and software development coding experience Proven customer focus and curiosity Demonstrates attention to detail and enjoys both hands-on work and high-level strategic thinking Master's degree in Computer Science, AI, Machine Learning or a related technical field