Technical Service Specialist; Apple Chain

Technical Service Specialist (Apple Chain)

Salary: $145,000 - $205,000 per year

Location: Cupertino, California

Posted: March 24, 2026

Relocation Assistance: Available

Technical Support Specialist (Apple background) – office-based in Cupertino, CA.

Salary: US $145-205K plus excellent benefits package

Employer:

Our client is a high‑tech enterprise specialising in functional new materials, with end‑to‑end capability across R&D, manufacturing and sales of composite functional materials/devices and electronic traceability products. Its products support consumer electronics and new energy applications (including automotive and photovoltaics), enabling bonding and fastening plus functions such as thermal management, conductivity/insulation, EMI shielding, flame retardancy, and protection.

As a Technical Support Specialist, you will provide customer‑facing technical support while partnering internally to deliver differentiated materials solutions for strategic accounts.

• Providing materials/solutions to customers and delivering technical support to strategic customers.
• Identifying new opportunities within existing accounts, introducing relevant products and services to potential customers, and supporting new customer development.
• Acting as a project manager coordinating activities between customers and internal teams.
• Collecting competitive intelligence from the market and feeding insights back to internal stakeholders.
• Working closely with internal technical teams/R&D to define unique solutions for each customer.
• Completing other tasks assigned by senior leadership.

Key Requirements:

We are looking for a technically strong, customer‑facing specialist with proven Apple supply chain exposure in materials, die‑cutting and assembly within the 3C sector, able to operate as both technical support and a commercial opportunity finder.

• 5+ years experience in PD/RD and Technical Support (TS) relating to materials, die‑cutting and assembly for Apple projects in the 3C field.
• Strong knowledge of materials and die‑cut product performance / process.
• Fluent English (able to use English as the working language).
• Strong interpersonal skills able to work effectively in a multicultural environment.
• Willingness to travel internationally as required.
• Clear thinking with strong market insight, problem‑solving ability, and the drive to build deep customer links that translate into opportunities.
• Masters degree or above, from a top 500 global university, in Mechanical Engineering, Electronic Engineering, Chemical Engineering or Polymer Science.

Excellent career opportunities.

Salary Type: Annual Salary

Salary Min: $145,000

Salary Max: $205,000

Currency Type: USD

We welcome qualified candidates to apply.