Discovery Technical Operations Analyst

We are looking for a Technical Operations Analyst with excellent operational and communication skills to build applications and processes that drive operations for a highly technical team of digital forensic and discovery experts. The ideal candidate is a self-starter who has significant experience in discovery technology and operational execution. The team's projects contribute to Apple's overall legal strategies and provide significant opportunities for innovation.

As a member of the Discovery Technical Operations team, you will be responsible for:
* Performing hands-on forensic data collection and Discovery processing services.
* Acting as a liaison with Apple legal and legal specialists to coordinate on day-to-day Discovery data collection and processing requests.
* Providing technical requirements and guidance to internal and external development teams to drive the development of Discovery tools.
* Maintaining case and data archive inventories and retention programs, using databases and legal systems.
* Developing and maintaining Standard Operating Procedures for Discovery processing and data collection.
* Creating detailed, professional documentation and reports, including performance metrics and investigation reports.
* Partnering with case teams to develop defensible approaches to data collection and processing.

Proficient with BSD/Linux shell environments and scripting (bash, perl, python) Experience operating Discovery processing tools and platforms (Relativity, Nuix, Reveal, Insight)

Experience with file system forensic toolkits (EnCase, FTK, Cellebrite) Ability to use command-line text processing tools (grep, awk, sed) to manipulate data Basic understanding of data encryption/decryption technologies and tools (PGP, GPG, S/MIME, File Vault) Digital Forensic certification, diploma or degree or 5+ years of equivalent, hands-on forensics or legal/discovery experience Demonstrated ability to identify, prioritize, and resolve issues quickly and effectively in a positive and practical manner Interest in and ability to identify gaps, propose solutions, and take ownership of projects while balancing time, quality, cost, and risk Ability to foster and facilitate teamwork by cultivating relationships, collaborating, and effectively communicating with teammates and cross-functional partners in the pursuit of team goals;

shares information and supports others

Knowledge of macOS file system structures and command line tools

Experience with data processing in an electronic discovery environment In-depth knowledge of digital forensics techniques and tools

Experience with custodial data collections for Discovery and/or forensic processing Ability to manage multiple short-term requests of varying priority and SLAs as well as long-term projects Experience supporting non-technical organizations with the ability to clearly communicate complex technical concepts