Site Reliability Engineer; SRE iCloud Edge & Messaging at Apple Cupertino, CA

Site Reliability Engineer (SRE) iCloud Edge & Messaging – Cupertino, CA – Software and Services

The Apple Service Engineering – Messaging SRE team is looking for Site Reliability Engineers to build and run the services that hundreds of millions of customers use every day. This team is directly responsible for server reliability for APNs, iMessage, and Face Time, and other messaging use cases that are critical for our users. We need candidates with demonstrated software development skills and strong Linux, systems and cloud expertise.

Our customers count on us to provide extraordinary availability, scalability and security for services that just work. We look for a talented and passionate individual who loves designing, engineering and running systems and infrastructure that help millions of customers.

• Deploy, support and monitor new and existing services, platforms, and application stacks.
• Use scale testing to measure, tune and optimize system performance.
• Enhance, architect, author, and deliver software to improve the availability, scalability and security of Apple’s internet services.
• Build and manage systems, infrastructure and applications through automation.
• Participate in periodic on‑call duties.

• Strong sense of ownership, customer service and integrity demonstrated through clear communication.
• Experience in building and scaling distributed systems in a public, private or hybrid cloud environment.
• Experience with deploying, supporting and monitoring new and existing services, platforms and application stacks.
• Excellent troubleshooting and problem‑solving skills.
• Passion for eliminating repetitive manual processes using automation and improving them through repeated iteration.
• Proven track record of writing programs in a high‑level programming language such as Java, Go, Python or Perl.
• Experience handling large numbers of diverse systems with configuration management tools such as Puppet, Chef, Ansible or Salt.
• Understanding of the Linux operating system including kernel, memory, process, threads, static/shared libraries, IPC and signals.
• B.S. in Computer Science or related field, or equivalent employment experience.

• Experience with scale testing, disaster recovery and capacity planning.
• Proclivity toward efficient programming emphasizing improvement via complexity analysis.
• Understanding of standard networking protocols and components such as DNS, ECMP, TCP/IP, ICMP, the OSI model, subnetting and load‑balancing strategies.

Base pay for this role ranges from $175,800 to $312,200. Pay is determined within this range based on skills, experience and location.

Apple employees may become shareholders through discretionary employee stock programs, receive restricted stock unit awards, and purchase stock at a discount if voluntarily participating in the Employee Stock Purchase Plan. Benefits include comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and tuition reimbursement for formal education related to advancing your career.

Additional compensation may include discretionary bonuses or commission payments, and relocation assistance. This role may also be eligible for relocation benefits.

Apple is an equal‑opportunity employer committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics. Apple will not discriminate or retaliate against applicants who inquire about or disclose compensation. Apple participates in the E‑Verify program in certain locations as required by law.

Apple is a drug‑free workplace and will provide reasonable accommodation to applicants with physical or mental disabilities.