Senior Salesforce BA & Process Mapping Lead
Listed on 2026-07-28
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IT/Tech
CRM System, IT Business Analyst, Business Systems & Technology Analysis, Data Analyst -
Business
CRM System, Business Systems & Technology Analysis, Data Analyst
Salesforce Functional Knowledge
Need to have - Salesforce functional knowledge:
Comfortable navigating salesforce with working knowledge of basic objects like accounts, opportunities, cases, etc.
BA skills:
Can gather and translate user needs into system requirements and user stories
PM small to medium projects:
Able to lead requirement gathering, manage stakeholder expectations, track timelines, and ensure deliverables
Process Mapping:
Working knowledge of tools like Miro/Lucidchart to create clear, end-to-end process maps that align with business objectives
Working knowledge of B2B sales business domain
Salesforce Reporting
Skills:
Able to use basic Salesforce reporting to uncover business problems and provide recommendations
Minimum years of experience: 8 years
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