Manager, Localization Technology

Cupertino, California, United States Corporate Functions

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.

Apple’s worldwide Retail Engagement, Marketing and Merchandising (REMM) team creates and delivers programs, campaigns, initiatives, and experiences that help Apple Retail’s customers and teams discover, buy, and go further with Apple products and services. These efforts increase awareness, drive conversion, and grow affinity for  this role, you'll be responsible for leading the design, implementation and ongoing refinement of an AI-powered language technology stack, future thinking the localization production ecosystem for dynamic content generation and global immediacy.

The technology ecosystem will be designed for precision and scale, seamlessly integrating across content creation, localization orchestration workflows and language assets and deployment environments.

You will work hands‑on with cross-functional partners to analyze existing workflows, identify opportunities for automation and modernization, and help define how emerging language technologies (MT, LLMs, post‑editing frameworks, quality evaluation methods) can be effectively integrated into orchestration platforms and Apple Retail content systems.

This role leads the localization technology strategy and platform ecosystem supporting Apple's worldwide Retail and People organizations. You will own the architecture, implementation, and continuous improvement of scalable localization workflows — integrating translation management, machine translation, AI services, and enterprise content systems. Working across a broad set of cross-functional partners, you will drive technology modernization, operational excellence, and global readiness across a complex, high‑impact and dynamic content landscape.

• Own and evolve the end-to-end localization technology strategy, designing modern architectures that integrate TMS, CMS, machine translation, and AI services into resilient, scalable workflows
• Lead internationalization (i18n) strategy and define comprehensive quality assurance programs — including systems testing, i18n validation, and in-context LQA — embedded throughout the software development lifecycle
• Evaluate emerging localization technologies and AI capabilities, developing business cases and roadmaps that deliver measurable operational and business value
• Partner with Retail Technology, IS&T, Procurement, Legal, Information Security, and the broader Apple Localization community to align strategy, governance, and roadmap priorities across the organization
• Design and implement workflow automation solutions that streamline content intake, routing, file handling, quality assurance, and reporting at scale
• Establish and enforce technical governance, standards, and best practices across localization platforms, integrations, and operational processes
• Define and monitor platform performance metrics and operational KPIs to continuously optimize the localization technology ecosystem
• Drive continuous improvement through automation, APIs, orchestration, and systems integration to improve quality, speed, and scalability
• Lead organizational change management for new localization technologies, including adoption strategies, enablement, and success measurement
• Lead and mentor team of Localization Producers that support language technology solutions
  
  Influence senior cross‑functional stakeholders and executive leadership through clear technology strategy, roadmap planning, and business case development

• 15+ years of progressive experience in localization technology, language engineering, or enterprise content platforms within global consumer technology or high‑profile consumer…