Sr. Engineering Program Manager, Cloud Infrastructure, Apple Services Engineering

Apple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. The Cloud Infrastructure team enables Apple’s apps and services, and we do it on a massive scale, to hundreds of millions of customers in over 35 languages to more than 150 countries. Our Engineering Program Managers partner with engineers who build secure, end-to-end solutions.

Thanks to Apple’s unique integration of hardware, software, and services, engineers and Program Managers work together to build a single unified vision.

Apple is seeking an experienced Engineering Program Manager to drive programs focused on building Apple’s Cloud Observability and Storage Platforms. Our cloud platforms power many features we all love in our Apple products and they must scale globally, be highly available, performant, and simply "just work". Do you feel a personal stake in everything that you work on, thrive in fast-paced environments with lots of ambiguity, and enjoy working with complex technologies?

Do you foster strong relationships, build trust, and influence without direct authority? Do you communicate openly and clearly, collaborate enthusiastically, and value a culture of healthy debate? If so, we want to talk to you!

12+ years of engineering program managers in the cloud infrastructure domain, specifically observability and cloud storage focus areas.

Strong background in software delivery, and services infrastructure engineering

Proficient in software development processes (SDLC), and comfortable with various project management methodologies

Experience with risk analysis as well as developing, prioritizing and leading the roadmap

Bachelors Degree in Computer Science / Engineering or deep relevant industry experience

Prior engineering, infrastructure, or software development program management experience for Site Reliability Engineering / Dev Ops strongly preferred.

Excellent written & verbal communication skills, along with polished presentation skills

Self-motivated and proactive with proven creative & critical thinking capabilities

Expertise in coordination & participation in requirements gathering and design brainstorming sessions

Experience leading multiple complex projects simultaneouslyA history of leadership, decision making, negotiation skills, and ability to influence partners without direct authority

Proven record in defining processes, developing metrics and executing on them while driving program maturity and process optimization