Places Store ; NSO Program Manager

Places New Store Opening (NSO) Program Manager

Cupertino, California, United States Corporate Functions

In Places, we don’t sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers. Our team is a diverse and nimble group that manages Apple’s retail stores, workplaces, and workplace services. We develop and manage Apple’s global real estate portfolio, lead all related capital construction projects, provide outstanding facilities and site services, develop and lead sustainability initiatives to reduce the environmental impact of all Apple facilities, including commute and renewable energy programs, and do everything we can to ensure the health and safety of all Apple personnel, facilities, and customers in our facilities around the world.

The Global NSO Programs team is involved with identifying, leading and implementing the processes and solutions as they relate to retail store programs, rollouts, and other fleet-wide initiatives. As a collaborative hub, the team translates business partner requests into comprehensive roadmaps that ensure flawless in-store execution.

We are seeking a collaborative professional with program / project management experience, to join our team as a Global NSO program manager. This candidate will play a critical part in implementing strategies, bringing teams together and creating processes that enable each program to come to life.

As an Global NSO program manager, you will be able to work independently, and as part of a larger cross-functional team, while demonstrating excellent interpersonal skills and ability to effectively interact and influence all levels in the organization. In this position you will drive multiple programs, and roll out global initiatives to our fleet in support of our retail stores.

• Manage assigned programs from inception to completion, ensuring successful implementation in the fleet.
• Drive functional and operational excellence of all programs by leading meetings with cross-functional teams, and delivering well-planned programs that effectively support our brand
• Assess and analyze program opportunities to drive improvements and influence change from a process, cost, and quality perspective
• Champion and develop collaborative relationships with corporate partners, field teams, and vendors globally to ensure delivery of the best possible experience for Apple Retail customers
• Be persistent in accomplishing program objectives despite obstacles and setbacks

• Proficient in Excel
• Proficient in written and spoken English
• 7 years of project/program management experience
• Significant experience supporting a large, geographically diverse global portfolio of high-value or high-complexity projects or program
• Understand complex technical operations environments; maneuvers comfortably through complex policy, process, and people-related organizational dynamics

• Self motivated with strong communication and presentation skills
• Looks towards the broadest possible view of an issue and is able to provide a varied perspective on a variety of subjects
• Ability to seamlessly drive decisions through consensus and to inspire change
• Adaptable and open working style with ability to establish trust and credibility quickly with both field and corporate partners
• Experienced in balancing multiple priorities, business partners and work streams across various geographies and business groups
• Strong project/program management skills including establishing strategy, goals, execution and reporting

At Apple, base pay is one part of our total compensation package and is determined within a range. The base pay range for this role is between $137,900 and $207,300, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase…