Project Manager, IT Project Manager, Operations Manager

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Full Time MIRAPATH, INC, Cupertino, CA, US

21 days ago Requisition

Salary Range: $ To $ Annually

Mirapath designs, procures, installs and manages the technology infrastructure of many large businesses around the globe. Fortune 500 and Silicon Valley 150 companies including Adobe, Cisco, Google, HP, Linked In, Tesla, and Twitter trust us for their data center needs. Founded in 2003, we are 100% Women Owned. We’ve earned many company recognitions, including Fast 100 Asian American Business (2017, 2018, 2025) and Silicon Valley Business Journal Fast Private (2018).

The Project Manager is responsible for managing and overseeing projects within our Professional Services division. This position serves as the frontline manager on projects, and they must be able to discuss technical and non-technical aspects of projects with managers, technicians, customers, external constituents, and others. Position has overall responsibility for management, implementation and tracking of short- and long-term service projects. This is a critical point position – acts as liaison to all departments, quick to anticipate issues, solve problems and sets the pace, quality and success of the project.

The ideal candidate for this role will be capable of full-cycle project management, behave ethically, communicate effectively, create/innovate, foster teamwork, make decisions, organize, plan and solve problems by following the Mirapath values:
Relationships Matter, Commitment to Excellence, Results Driven and Strive for Innovation and Knowledge
.

• Work closely with the Director of Services to manage project execution across departments for all phases: project kick-off, scope and requirements gathering, cost, scheduling (labor and timelines), materials coordination and project risks.
• Responsible for the daily management of assigned projects throughout the entire life cycle of the project.
• Coordinate resources to ensure scheduling, procurement of materials, invoicing and any other resources needed for successful implementation.
• Coordinate team of technicians to ensure efficiency and completion of projects; track progress and quality of work being performed
• Proactively and steadily address challenges such as scheduling, material availability, special resources required, changes in scope, etc.
• Proactively assess processes and department efficiency and recommend and implement improvements to drive results and department success
• Use project scheduling and control tools to monitor projects plans, work hours, budgets and expenditures.
• Forecast and prepare reports on financial aspects of current and future projects.
• Decision making as it relates to the overall quality and execution of the project.
• Complete customer site walks and prepare comprehensive quotes/proposals for Services engagements
• Develop strong relationships with customers; effectively communicate relevant project information and timely updates to customers and serve as an intermediary between the company's sales and technical teams.

• Partner with Sales to respond to RFI/RFQ/RFP - Proactively scope Service delivery required to address customer requirements, assesses customers met and unmet needs, and recommends optimum solutions, ensuring appropriate support for the proposed service
• Collaborate with Sales, Technology and Fulfillment to ensure feasibility of each project and deliverables
• Initiate change orders as needed
• Keep internal team informed about project status and issues that may impact project status and client relations.
• Works closely with the research and development team of the Company, responsible for ensuring projects are delivered in a timely fashion in accordance with project requirements.
• Escalate issues to Director of Professional Services, when necessary.

• Attend company meetings
• Other duties as assigned

• 5+ years of Project Management experience
• College degree in a related field…