VP, Branch Manager

People Drive Our Success

Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank – we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members’ drive and optimism.

Together we can make a difference in the financial future of our communities.

Video Clip 1

Video Clip 2

Video Clip 3

Learn more about us at

Branch Manager is responsible for the overall success of the branch with a primary focus on retaining banking relationships and developing new business for the bank.

The incumbent supervises the entire staff within the branch.

• Management of and total accountability for a branch office in meeting administrative, Compliance, operational, sales and service, and profitability objectives of the bank.
  • Make regular business development calls to solicit new business (loans, deposits) or improve services to clients.
  • Oversee and/or train/guide staff to provide clients with appropriate Bank products and services.
  • Insure that staff members provide continuous quality service to clients.
  • Represent the bank in the community through involvement in various civic and charitable activities.
  • Assure compliance with the bank’s policies and procedures.
  • Maintain non-discriminatory practices in business.
  • Perform miscellaneous duties as assigned.
• Sales & Service Responsibilities
  • Set annual personal performance plan/goals and weekly sales plan/goals for the branch staff.
  • Assess sales results of the branch.
  • Work with marketing dept. to develop sales programs and/or campaigns.
  • Hold weekly sales/service meetings for briefings and debriefings.
  • Motivate staff to solicit sales and give commendable service.
  • Supervise training of staff on product knowledge, sales and service techniques.
  • Provide clients with appropriate bank products and services to meet the clients’ needs.
  • Build/enhance business relationship with clients.
• Lending Responsibilities
  • Make business development calls to solicit loans.
  • Maintain, promote, enhance business relationship with clients.
• Administration Responsibilities
  • Set annual budget and business goal for the branch.
  • Monitor monthly income and control expense of the branch.
  • Ensure a satisfactory branch overall audit.
  • Monitor performance of the staff that are under the manager’s direct supervision. Coach and counsel them when needed. Ensure proper guidance is given to those who indirectly report to branch management.
  • Arrange for appropriate training and cross training of staffs when needed.
  • Address and resolve human resource issues when needed.