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Analytics & GenAI Leader - Operations
Job in
Cupertino, Santa Clara County, California, 95014, USA
Listed on 2026-09-04
Listing for:
Apple Inc.
Full Time
position Listed on 2026-09-04
Job specializations:
-
Management
Data Science Manager
Job Description & How to Apply Below
Apple Inc. in Cupertino, CA, seeks an experienced WW Business Operations Analytics Manager to own worldwide analytics for RCC, including GenAI performance measurement, strategic leadership reporting, and the global narrative for executives.
You will lead a team of data scientists and analysts, partner with engineering, product, and operations, and build frameworks to evaluate containment, resolution quality, and customer experience across voice and chat channels.
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