WW Merchandising Operations Program Manager

WW Merchandising Operations Program Manager

Cupertino, California, United States Corporate Functions

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.

We’re a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work — and to each other. Because learning from the people here means we’re learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience.

We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar.

This role maintains the visual experience across our design studios by managing inventory, technology, and product presentation to align with Apple’s standards. You’ll implement current merchandising strategies, manage resources including inventory and elements, and promote innovation across various store formats. You will be a valued feedback partner to the visual merchants providing insight on strategy viability. You will innovate various merchandising solutions to improve the ease of resets, and you will manage specific merchandising programs.

By combining technical expertise with creative vision, you will enhance the customer experience and support the ongoing evolution of our dynamic merchandising strategies.

• Support and lead the implementation of all planogram sets in the design studio, ensuring the presentation meets merchandising principles and that functionality meets technology standards across multiple Apple Store Vintages.
• Manage a local inventory including receiving, organizing, placement, audits, and RTW.
• Maintain all systems in the design studio required for a retail store, including functional product demos.
• Physically implement, evaluate, and provide feedback to WW Visual Merchandising on merchandising strategies and tools.
• Create and innovate merchandising and reset tools to increase efficiency and ease.
• Lead specific merchandising projects, including communication to the store teams
• Coordinate, prepare for, and host visitors in the design studio
• Produce how-to videos, setup guides, and training content for store teams
• Stay up to date on current Apple merchandising and technology principles and other relevant resources, including security and privacy policies.
• Partner collaboratively with shareholders across GRS

• 5+ years of professional experiences in visual merchandising or retail operations
• Understanding of Apple merchandising principles and inventory management with a strong attention to detail
• Be available to work on-site Monday - Friday
• Strong written and verbal communication skills

• Successful at managing complex projects in an efficient manner.
• Ability to think quickly, re-prioritize, and perform problem-solving tasks, within changing conditions.
• Provide concise, actionable feedback on programs and materials.
• Self-starter who is able to meet weekly deadlines without supervision.
• Learning agile with a desire to learn new processes and programs to support Merchandising

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $114,900 and $172,700, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted…