Sales Manager

Sales Manager

Reporting to the Store Manager, your role as the sales manager is to drive top-line sales while supervising and directing the sales staff. The Sales Manager acts as a member of the store leadership team under our Store Manager and has influence on and responsibility for all aspects of sales, customer, and employee experience.

As a leader in the jewelry industry for four generations and as the largest family-owned jeweler in the U.S., Shane Co. serves our customers with an unparalleled standard of excellence. Our people get to share in our customers' milestone moments such as weddings, birthdays, anniversaries, and everything in between. We are looking for passionate, fun, vibrant individuals who want to be a part of our dynamic company culture in a retail environment.

Our goal for you is to give you an employment experience like no other so you wake up and want to come to work every day! If you love being part of a team as well as providing personal attention to every customer, this is the place for you!

As a member of the store leadership team, the Sales Manager drives top line sales by maximizing sales growth potential by ensuring all customers' needs are met and developing the sales team. Daily responsibilities may include:

• Assist in driving top line sales, including supervising, coaching, and direction of the sales staff.
• Contribute to the sales floor by actively engaging in the sales process with our customers, providing an excellent experience for each customer in store while also exemplifying our Shane Co. sales tools.
• Working closely, collaboratively, and transparently with the rest of the store management team.
• Ensuring partnership with the Store Visual Merchandiser to understand and educate team in all merchandising standards including case presentation and storytelling.
• Participating in and exemplifying our company culture.
• Develop a basic understanding of all functionalities and processes in the shop, customer service department, and sales operations.
• Attending and participating in all scheduled meetings of the store management team as requested, as well as meetings with the sales team.
• Perform duties related to opening and closing the store.
• Process clean and checks, write up shop jobs for sales, customer repairs, and warranty work, master Quality Control according to Shane Co. standards and participate in shop-related inventories.

No jewelry experience? No problem! The Sales Manager career track includes an innovative training program in which you will attain a high level of proficiency in sales, coaching, training, and store operations. We will provide you with the training you need to be able to demonstrate an in-depth knowledge of our merchandise, represent our brand, and create an exceptional store experience for each and every customer.

Final date to receive applications:
Initial consideration will be given to applications received by August 4, 2026. Applications received after this date may be considered if the position remains open or the application period is extended.

The focus of this role is working with and through others, and building and maintaining relationships. Leading through example, championing company culture and values, and demonstrating personal character while staying organized are imperative. Successful candidates for this role will be able to motivate others while responding to their team's needs and concerns in a fast-paced environment. Ability to lead by example, build relationships, and be resourceful and proactive are characteristics that help our best Sales Managers succeed.

Base pay range for this role is $86,000-$95,000, which applies to this specific role in this location only. Your placement in the range is determined through interviews, a review of experience, knowledge, skills, balanced pay with other team members and alignment with geographic market data. While we target most new hire offers toward the lower end of the listed range, more demonstrated sales experience, knowledge, and skills may result in a higher starting rate.

Average performance will earn a moderate increase each year, while high performers can earn a very generous annual increase. Once you join us, we pay for performance and there is no ceiling to your base pay rate over time.

Beyond base pay is just one component of our total rewards package. In addition, we include:

• Participation in a team bonus that can range from zero to $150 each week for every member of the store team including the management team.
• There is an opportunity to earn an individual sales performance bonus based on your participation in both team and individual sales that bring the perfect item to our guests. This program is open to every role in store, though those with a primary job focused on sales are much more likely to achieve it.
• Management team members have an opportunity for an additional quarterly bonus based on the year-over-year total store sales achieved by the whole team. The amount of the opportunity varies by…