Manager, Quality Accessibility Engineering - Apple Services Engineering

Manager, Central Quality Accessibility Engineering - Apple Services Engineering

Cupertino, California, United States Software and Services

At Apple, we build things that are thoughtfully designed and carefully crafted with our users in mind. We’re a diverse collection of problem solvers and doers, continually reimagining our products, systems, and practices to help people do what they love, while outpacing challenges that face a growing organization. The Apple Services Engineering (ASE) team is one of the most exciting examples of Apple’s long-held passion for combining art and technology.

These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a massive scale, meeting Apple’s high expectations with dedication to deliver a huge variety of entertainment in over 35 languages to more than 150 countries.

We’re seeking an Engineering Leader for the ASE Accessibility team to drive a global strategy to ensure our products and features are accessible for everyone. A successful candidate for this role will be an experienced leader deeply knowledgeable and passionate about the current assistive technology features across all of Apple’s platforms and ecosystems. This role includes (but is not limited to) advocacy, software QA engineer, and accessible design understanding and expertise.

In this role you will be responsible for leading a team of Quality Engineers who own the test planning, test writing, test execution, and result reporting for critical software features for upcoming software releases specific to Apple media products and services. You will be responsible for representing the customer experience for customers who require accommodations to interact with and to use Apple products.

To accomplish this, you will work directly with our project managers, cross functional partners, developers, and engineering teams to review upcoming projects, offer feedback and suggestions for accessibility improvements, and represent accessibility concerns in broader engineering discussions and bug reviews. Your passion, experience, and advocacy can change and shape the future of our products for everyone!

• Over 5 year’s successfully leading teams in Quality Assurance Engineering delivering software and services through the entire project lifecycle.
• Over 5 years in quality assurance engineering, SDET, Engineering Project Management, or related roles
• Versatile problem solver with a strong analytical mindset, adept at tackling challenges in complex environments through creative and critical thinking.
• Skilled in deconstructing problems, resolving conflicts, and leading teams to innovative solutions.
• Exceptional communication skills, with the ability to lead and influence cross-functional teams and effectively communicate with executive leadership.
• A familiarity with screen readers like Voice Over, Talk Back, NVDA and Narrator
• LANGUAGES:
  
  Swift, Swift
  
  UI, Python, unit testing, git, Bash/Zsh
• Experience with test automation frameworks and UI automation
• Experience with manual end-to-end software integrity testing
• Experience testing client UI
• Passionate about equitable UI /UX for everyone
• A comfortable understanding of WCAG guidelines and ARIA for accessible web experiences
• Bachelor's Degree or equivalent industry experience

• Execution-oriented leadership with strong attention to detail
• Ability to balance technical depth with business understanding
• Problem-solving mindset with a bias toward automation and scalability
• Track record of hiring and developing engineering talent
• Experience working on products with a global footprint and diverse customer needs

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $198,300 and $342,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs.…