Change Management Lead - OCM Lead

Job Title: Change Management Lead
Location: Columbus, OH
Work Model:Remote with travel to Columbus, OH once every three weeks for 3 days onsite
Rate: $100-$110/hour
Contract Duration: October 1, 2026 – October 1, 2027
Possibility of Extension: Yes, strong possibility of extension
Employment Type: W-2 Only
Work Authorization: U.S. Citizens Only | Green Card holders also eligible; no visa sponsorship available
Work Schedule: 8:00 AM – 5:00 PM, with 1-hour lunch

We are seeking an experienced Change Management Lead to support the NiSource Customer Program, a large-scale enterprise customer transformation initiative focused on driving adoption of common business practices, processes, and technology solutions.

The Change Management Lead will lead a team of change management resources responsible for developing and executing change strategies, change plans, stakeholder engagement approaches, communications, readiness activities, and adoption measurement. This role will help position the strategic purpose, benefits, and people impacts of the program to increase understanding, build commitment, reduce resistance, and enable successful end-user adoption.

The ideal candidate is a senior change leader with strong experience supporting large enterprise transformation programs, technology implementations, business process change, stakeholder engagement, and cross-functional delivery. This person should be comfortable leading OCM resources, partnering with business and IT leaders, managing consulting resources, and driving alignment across program teams, vendor partners, and impacted stakeholder groups.

• Lead the scoping, solutioning, estimating, and delivery of change management solutions for high-impact transformational initiatives.

• Develop and execute change management strategies and plans that support adoption of new business practices, processes, and technology solutions.

• Define change management scope, objectives, deliverables, timelines, resource needs, and success measures.

• Identify people-related risks, resistance points, adoption barriers, and mitigation strategies.

• Ensure change management activities are aligned to the broader program roadmap, implementation milestones, and business outcomes.

• Drive stakeholder management and engagement across program work streams and impacted business areas.

• Identify key stakeholder groups, assess impacts, and develop targeted engagement strategies.

• Partner with executive sponsors, business leaders, IT leaders, project teams, SMEs, and end users to build alignment and commitment.

• Facilitate stakeholder discussions, readiness sessions, change network meetings, leadership briefings, and engagement events.

• Ensure stakeholders understand the purpose, benefits, timing, and expectations associated with program changes.

• Lead development and execution of change communications across the Customer Program.

• Oversee creation of clear, targeted, and audience-specific messaging for leaders, managers, end users, and impacted stakeholder groups.

• Partner with communications resources, consulting partners, and program teams to develop newsletters, leader materials, talking points, presentations, roadshow content, demo materials, FAQs, job aids, and other engagement assets.

• Ensure communications are consistent, timely, accurate, and aligned to the program’s strategic purpose and adoption goals.

• Review and approve change-related messaging and materials to ensure quality and alignment.

• Lead identification, documentation, and validation of change impacts across business processes, roles, responsibilities, technology, workflows, and…