Part Time Teller

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all employees feel respected, valued, and have an opportunity to contribute to the company’s success. This Part‑time Teller position belongs to PNC's Retail Branch Banking organization, State Rd Branch office, located in Cuyahoga Falls, OH.

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions and identifies banking opportunities during the customer interaction, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits, and ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for the role. Listed below are skills, competencies, work experience, education, and required certifications/licenses needed to be successful in this position.

• Preferred
  
  Skills:
  
  Accountability;
  Banking;
  Client Loyalty;
  Customer Experience (CX);
  Customer Service;
  Identifying Opportunities;
  Leveraging Technology;
  Proactive Sales.
• Competencies:
  
  Accuracy and Attention to Detail;
  Addressing Customer Needs;
  Banking Products;
  Digital Awareness;
  Effective Communications;
  Fraud Detection and Prevention;
  Managing Multiple Priorities;
  Matrix Management;
  Problem Solving;
  Understanding Customer Needs.
• Work Experience:
  
  Prior experience is not required. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.
• Education:
  
  No Degree required.
• Certifications:
  
  None required.
• Licenses:
  None required.

Base Salary: $37,440.00 – $44,000.00. Salaries may vary based on geographic location, market data, and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business, and/or individual performance.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, part‑time employees may receive medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; backup child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid;

and a robust wellness program with financial incentives. Paid time off varies by eligibility: parental leave; up to 11 paid holidays each year; 7 occasional absence days each year unless otherwise required by law. Part‑time employees accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.

If an accommodation is required to participate in the application process, please contact us via email at  Include “accommodation request” in the subject line and provide your name, the job , and preferred contact method. Emails not related to accommodation requests will not receive responses. Applicants may also call 877‑968‑7762 and say “Workday” for accommodation assistance. All information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.