Senior Consumer Compliance Analyst
Listed on 2026-06-26
-
Finance & Banking
Regulatory Compliance Specialist, Risk Manager/Analyst, Financial Compliance
Location
800 Philadelphia Street
Indiana, Pa 15701
or:
358 North Shore Drive
Pittsburgh, Pa 15212
or:
7660 Saltsburg Rd
Pittsburgh, PA 15239
or:
210 Portage Trail Extension W
Suite 101
Cuyahoga Falls, OH 44223
or:
100 Corporate Center Drive
Suite 200
Camp Hill, Pa 17011
HoursMonday - Friday: 8AM-5PM
(Additional hours as necessary to meet the objectives of the department)
FunctionAssists the Consumer Compliance Manager with ensuring S&T Bank operates in conformity with federal and state consumer protection laws, regulations, and regulatory guidance. This is accomplished through performing Regulatory and Third-Party Risk Assessments, regulatory research, Complaint Management, and providing guidance to business lines.
Duties and Responsibilities- Has an understanding of consumer protection laws, regulations and policies that apply to S&T's business operations.
- Holds the designation of Certified Regulatory Compliance Manager from the ABA or is willing to pursue.
- Executes Regulatory Risk Assessments to assess and mitigate risk to the Bank and Business Lines according to regulations as directed by the Consumer Compliance Manager, and makes suggestions for improvement to this process and Business Line Processes/Procedures.
- Executes compliance risk assessments on products, services, and third-party vendors.
- Monitors and tracks Consumer Complaints for regulatory requirements, drafts written responses, and assists Business Lines with resolution.
- Assists in the identification and quantification of compliance risk considering the size, level, and complexity of S&T's operations; financial product and service offerings; and their delivery systems.
- Assists in developing and maintaining working relationships with the first line of defense to ensure that compliance requirements are incorporated into business processes of the first line of defense, and to establish an effective monitoring system to ensure that responsibilities are carried out and requirements are met.
- Performs compliance training to assist business line management and the Training Department as directed.
- As assigned, participates on committees and task forces involved with new product initiatives and lines of business to assist in the identification and mitigation of compliance risk.
- Assists in the development and maintenance of compliance procedures for business line management.
- May be asked to assist with monitoring and testing, marketing reviews, and other duties to support the compliance management department.
- Assists with compiling compliance-related data for management reporting.
- Demonstrates an ability to work independently and as a team player; exhibits excellent interpersonal skills to contribute to the success of the department and in turn, the organization.
- Maintains a good working relationship with all S&T employees and becomes a respected subject matter expert. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the department and in turn, the organization.
- Performs additional duties as assigned.
Four year college degree in Business or a related field from an accredited college or university. Must currently hold or be willing to pursue CRCM or related certification, such as CIPP, or CCEP. The employment candidate should have specialized education on federal laws, regulations, and policies related to consumer protection as noted in applicable federal regulatory examination manuals.
ExperienceRequires two to five years general experience with two to five years of regulatory compliance or consulting experience in financial services or two to five years in banking in lending origination, servicing, quality control, audit, or similar.
- Excellent and effective verbal, written and interpersonal communication skills
- The ability to effectively read and interpret consumer banking law, regulations and policy
- A diplomatic and professional demeanor
- An understanding of internal control concepts
This job requires an above average level of complexity and independence. The work in this position is below average for being routine and repetitive. This job has a very high severity of problems encountered. In this job there is an average level of predetermined, set procedures. This position's decisions have an above average impact on the company. Judgment, at the employee's discretion, is required continuously.
ComplexityThe nature of activities performed on this job is to organize and lay out work according to set procedures. Mistakes or errors in judgment would likely be discovered by the employee, the supervisor or government regulators and auditors. The effect of these errors would be major.
Creativity and ForesightTo an average extent, this person develops new ideas. The position is involved in facilitating action and setting the path for the future to a significant extent.
CommunicationsThis position is required to present verbal…
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