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Senior Consumer Compliance Analyst

Job in Cuyahoga Falls, Summit County, Ohio, 44223, USA
Listing for: S&T Bank
Full Time position
Listed on 2026-06-26
Job specializations:
  • Finance & Banking
    Regulatory Compliance Specialist, Risk Manager/Analyst, Financial Compliance
Salary/Wage Range or Industry Benchmark: 48000 - 115500 USD Yearly USD 48000.00 115500.00 YEAR
Job Description & How to Apply Below

Location

800 Philadelphia Street

Indiana, Pa 15701

or:

358 North Shore Drive

Pittsburgh, Pa 15212

or:

7660 Saltsburg Rd

Pittsburgh, PA 15239

or:

210 Portage Trail Extension W

Suite 101

Cuyahoga Falls, OH 44223

or:

100 Corporate Center Drive

Suite 200

Camp Hill, Pa 17011

Hours

Monday - Friday: 8AM-5PM

(Additional hours as necessary to meet the objectives of the department)

Function

Assists the Consumer Compliance Manager with ensuring S&T Bank operates in conformity with federal and state consumer protection laws, regulations, and regulatory guidance. This is accomplished through performing Regulatory and Third-Party Risk Assessments, regulatory research, Complaint Management, and providing guidance to business lines.

Duties and Responsibilities
  • Has an understanding of consumer protection laws, regulations and policies that apply to S&T's business operations.
  • Holds the designation of Certified Regulatory Compliance Manager from the ABA or is willing to pursue.
  • Executes Regulatory Risk Assessments to assess and mitigate risk to the Bank and Business Lines according to regulations as directed by the Consumer Compliance Manager, and makes suggestions for improvement to this process and Business Line Processes/Procedures.
  • Executes compliance risk assessments on products, services, and third-party vendors.
  • Monitors and tracks Consumer Complaints for regulatory requirements, drafts written responses, and assists Business Lines with resolution.
  • Assists in the identification and quantification of compliance risk considering the size, level, and complexity of S&T's operations; financial product and service offerings; and their delivery systems.
  • Assists in developing and maintaining working relationships with the first line of defense to ensure that compliance requirements are incorporated into business processes of the first line of defense, and to establish an effective monitoring system to ensure that responsibilities are carried out and requirements are met.
  • Performs compliance training to assist business line management and the Training Department as directed.
  • As assigned, participates on committees and task forces involved with new product initiatives and lines of business to assist in the identification and mitigation of compliance risk.
  • Assists in the development and maintenance of compliance procedures for business line management.
  • May be asked to assist with monitoring and testing, marketing reviews, and other duties to support the compliance management department.
  • Assists with compiling compliance-related data for management reporting.
  • Demonstrates an ability to work independently and as a team player; exhibits excellent interpersonal skills to contribute to the success of the department and in turn, the organization.
  • Maintains a good working relationship with all S&T employees and becomes a respected subject matter expert. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the department and in turn, the organization.
  • Performs additional duties as assigned.
Education and Knowledge

Four year college degree in Business or a related field from an accredited college or university. Must currently hold or be willing to pursue CRCM or related certification, such as CIPP, or CCEP. The employment candidate should have specialized education on federal laws, regulations, and policies related to consumer protection as noted in applicable federal regulatory examination manuals.

Experience

Requires two to five years general experience with two to five years of regulatory compliance or consulting experience in financial services or two to five years in banking in lending origination, servicing, quality control, audit, or similar.

  • Excellent and effective verbal, written and interpersonal communication skills
  • The ability to effectively read and interpret consumer banking law, regulations and policy
  • A diplomatic and professional demeanor
  • An understanding of internal control concepts
Problem Solving/ Judgment/Decision Making

This job requires an above average level of complexity and independence. The work in this position is below average for being routine and repetitive. This job has a very high severity of problems encountered. In this job there is an average level of predetermined, set procedures. This position's decisions have an above average impact on the company. Judgment, at the employee's discretion, is required continuously.

Complexity

The nature of activities performed on this job is to organize and lay out work according to set procedures. Mistakes or errors in judgment would likely be discovered by the employee, the supervisor or government regulators and auditors. The effect of these errors would be major.

Creativity and Foresight

To an average extent, this person develops new ideas. The position is involved in facilitating action and setting the path for the future to a significant extent.

Communications

This position is required to present verbal…

Position Requirements
10+ Years work experience
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