MRC Admin Assistant

Overview

Mechanic Refrigeration Company (MRC) is seeking an Administrative Assistant to support our maintenance and service operations. This role is a key link between the office, field technicians, and customers—helping keep billing, scheduling, and job documentation accurate and on track. The ideal candidate is organized, detail-oriented, communicates well, and is comfortable working in a fast-paced, blue-collar service environment.

• Manage and process maintenance billing
  , ensuring accurate invoicing and timely documentation
• Communicate with field technicians and customers to coordinate maintenance schedules, updates, and job completion
• Use Quick Books to create purchase orders (POs), generate job numbers, and track related job documentation
• Answer and direct incoming phone calls, assist customers, and route inquiries to the correct team member
• Maintain organized records for preventive maintenance (PM), invoices, and purchase orders
• Support ongoing communication between the office, technicians, and customers to ensure smooth service operations

• Strong organization, time management, and attention to detail
• Professional, clear communication skills (phone, email, and internal coordination)
• Comfortable multitasking and working with deadlines
• Proficiency with basic office software
• Previous admin/support experience in service, construction, HVAC-R, or a similar trade environment is a plus

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off

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