Assistant Tech Field Sales Mgr

Position Overview

The Assistant Technical Field Sales Manager will report to the Director of Service. This position is responsible for promoting Fujifilm’s optical products, supporting field sales activities, conducting on-site product demonstrations, and supporting the development and delivery of technical training to internal and customer sales and service staff on new and existing products across Broadcast/Cinema lens, CCTV (SX series and Zoom lens only), and Z projectors.

This position also supports service and repair of products, performs quality control, and provides technical customer service for Broadcast and Cinema lenses, CCTV, Z projectors, and all accessories. Additional duties may be assigned by management as needed.

At FUJIFILM North America Corporation, we are many things to both consumers and business customers. We’re looking for passionate, mission-driven people to help us continue to innovate.

With five operating divisions, there’s a lot of opportunity to find your niche and make an impact. Perhaps you’ll click with our Imaging Division that provides one-time-use cameras, digital printing equipment, and instax™. Maybe you’ll get charged up about our Electronic Imaging Division that markets digital cameras, lenses, and accessories for content creators. Or, you’ll have your eye on our Optical Devices Division, which provides optical lenses for the broadcast, cinematography, videography, and industrial markets.

You could be drawn to our Business Innovation Division—they develop office and commercial print solutions and enable digital transformation. And if you’re interested in tape, check out our Industrial Products Division—they develop data storage solutions.

We offer a collegial culture and a flexible work environment. Our headquarters is in Valhalla, New York, a quaint town just one hour north of New York City.

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit

Core Responsibilities:

• Provides technical sales support and product expertise for Fujifilm Broadcast, Cinema, and CCTV lens systems, including SX series, Zoom lenses, and Z projectors, across customer demonstrations, training, and field applications.
• Builds and maintains strong relationships with customers, dealers, rental houses, broadcast stations, third-party vendors, and industry partners to support business growth and long-term customer satisfaction.
• Serves as a technical liaison between customers, sales teams, engineering groups, and the factory in Japan to support product implementation, troubleshooting, and future product development initiatives.
• Supports regional sales objectives by identifying customer needs, recommending appropriate optical solutions, and delivering high-level technical consultation before and after the sale.
• Collaborates with sales, marketing, and service teams to ensure consistent product knowledge, technical support, and customer experience across all professional optical product lines.

Sales (80%)

• Travel to customer locations and perform on-site product demonstrations and training/commissioning.
• Travel to customer locations and perform on-site “check and clean” maintenance.
• Communicate with the head office in Japan about new products and technologies and prepare a technical presentation to be shared with appropriate internal staff and external partners/customers.
• Consolidate key customer feedback for future product development and prepare information for presentation to Japan's R&D team.
• Develop and deliver product training for sales, operations, and marketing staff on the technical aspects of the products as appropriate.
• Collaborate with sales teams to provide technical sales support for key partners and customers.
• Diagnose customer complaints regarding products in electrical, mechanical, and optical performance. With the support of the technical team, provide proactive measures to address customer complaints in a timely manner.
• Maintain a safe and clean working…