People Operations Analyst

Job Details

Job Location:

Cypress - San Jose, CA 95134

Position Type:
Regular Full-Time

Salary Range: $35.72 - $42.03 Hourly

Job Shift: Day Shift

Job Category:
Human Resources

Founded in 1974, Second Harvest of Silicon Valley is one of the largest food banks in the nation and a trusted nonprofit leader in ending local hunger. The organization distributes nutritious groceries through a network of nearly 400 partners at drive-thru and walk-up sites across Santa Clara and San Mateo counties. Due to the prohibitively expensive cost of living in Silicon Valley, the economic downturn caused by the COVID-19 pandemic, and the rise in inflation, Second Harvest is now serving an average of about 500,000 people every month.

Second Harvest also connects people to federal nutrition programs and other food resources, and advocates for anti- hunger policies on the local, state and national levels. To learn more about how Second Harvest is responding to the incredible amount of need in Silicon Valley, visit shfb.org.

The People Operations Analyst (I) is responsible for executing core People Operations processes through accurate, timely, and detail-oriented work. This role supports the delivery of People Ops services by carrying out structured workflows, maintaining employee data, and assisting with reporting and administrative processes. Working under the guidance of the Senior People Operations leader, this role ensures that all tasks are completed consistently and in alignment with established SOPs and quality standards.

The Analyst I plays a critical role in maintaining data accuracy and supporting a high-quality employee experience through reliable execution, including using tools and technology (e.g., AI) to support efficiency and task completion. This is an execution-focused role designed to help build and strengthen the organization’s foundational People Operations systems, processes, and compliance practices.

• You are passionate about ending hunger.
• You enjoy keeping People processes organized and making sure things run smoothly from onboarding through offboarding.
• You’re comfortable working with HR systems and data and take pride in keeping information accurate and up to date.
• You enjoy helping employees and candidates, answering questions, and coordinating the details that create a positive experience.
• You like working with reports and spreadsheets, organizing information, and catching inconsistencies.
• You’re detail-oriented, dependable, and comfortable independently executing established HR processes while using sound judgment to recognize when something needs to be escalated.

• Independently execute standardized HR workflows (onboarding, job changes, offboarding) in accordance with SOPs
• Complete tasks accurately, on time, and with attention to detail
• Apply established processes and HR knowledge to routine situations and escalated issues or exceptions when appropriate
• Support consistency and reliability across People Ops processes

• Prepare new hire documentation and track completion of required forms
• Coordinate onboarding logistics and support orientation delivery
• Execute offboarding processes and documentation
• Maintain accurate employee records throughout lifecycle events

• Maintain and update employee records in HRIS systems
• Enter and update data accurately following established guidelines
• Support data validation efforts by identifying and flagging discrepancies
• Ensure completeness and accuracy of employee files and documentation

• Generate standard reports (e.g., headcount, turnover, benefits)
• Compile and organize data for reporting and analysis
• Prepare draft reports, spreadsheets, and presentation materials
• Flag inconsistencies or errors for review

• Serve as first point of contact for general HR inquiries
• Respond to routine HR questions using established policies, processes, resources, and guidance
• Route complex or sensitive issues to Senior Analyst or Manager
• Support HR inbox and request tracking processes

• Execute compliance-related tasks (I-9 verification, documentation tracking)
• Maintain audit-ready records and documentation
• Track completion of required compliance activities
• Escalate discrepancies or concerns promptly

• Support job postings, interview scheduling, and…