Air Export Coordinator

Air Export Coordinator

Location:

Cypress, CA

Employment Type:

Temp-to-Hire or Direct Hire

Position Summary

We are seeking an experienced Air Export Coordinator to manage international air export shipments from start to finish. This role is responsible for coordinating shipments, preparing export documentation, ensuring regulatory compliance, and providing exceptional customer service throughout the shipping process.

The ideal candidate is detail-oriented, organized, and able to manage multiple shipments in a fast-paced freight forwarding environment.

Air Export Operations

• Coordinate international air export shipments from booking through final delivery.
• Arrange transportation, flight bookings, cargo movement, and shipment tracking.
• Communicate with airlines, trucking companies, warehouses, overseas agents, and customers to ensure timely shipment execution.
• Monitor shipment milestones and provide proactive status updates.

Documentation & Compliance

• Prepare and process export documentation including Air Waybills (MAWB/HAWB), commercial invoices, packing lists, and related shipping documents.
• Complete and verify AES filings and ensure compliance with U.S. export regulations.
• Review shipment details for accuracy, including routing, commodity descriptions, Incoterms, and consignee information.
• Maintain complete and accurate shipment files in accordance with company and regulatory requirements.

Customer Service

• Serve as the primary point of contact for customers regarding air export shipments.
• Respond to inquiries, resolve shipment issues, and communicate shipment updates professionally and promptly.
• Coordinate with overseas agents to ensure smooth destination handling.

Billing & Administrative Support

• Enter shipment data and costs into the operating system.
• Review vendor invoices and resolve discrepancies.
• Assist with job costing, billing, and file closeout procedures.