Guest Service Agent

Overview

Guest Service Agents – Oaks Cypress Lakes Resort

We’re excited to announce opportunities for Casual & Part Time Guest Service Agents to join the team at Oaks Cypress Lakes Resort
. As part of our front office team, you’ll be the first point of contact for our guests, delivering exceptional service and creating memorable experiences from check-in to check-out.

Applications are now open, and shortlisted candidates will be invited to attend in-person interviews.

• Casual and Part Time roles available at Oaks Cypress Lakes Resort
• Work within a supportive and friendly team environment
• Be part of a global hotel group with genuine career pathways

As a Guest Service Agent, you will be the first point of contact for guests, delivering exceptional service and creating memorable experiences from check-in to check-out.

• Previous front office, reception, or customer service experience highly regarded
• Strong communication and interpersonal skills
• A team player with a positive, professional attitude
• Flexibility to work a rotating roster including weekends and public holidays

• At Minor Hotels, We Value Our People As The Heart Of Our Success. Joining Minor Means, You’ll Enjoy a Rewarding Package Designed To Support Your Professional Growth, Wellbeing, And Work-life Balance
• Career Growth:
  Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks:
  International accommodation discounts across our hotel brands.
• Retail Rewards:
  Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences:
  Discounted entertainment and activities.
• Banking and Insurance:
  Exclusive health insurance offers and workplace banking benefits.
• Generous Leave:
  Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business;
We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.